Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
ConnectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
679 approved reviews, newest moderated first
A simple thing like being able to speak to live personnel. They were knowledgeable and reassuring when addressing my questions and concerns about a first-time order I had placed online - this was a very positive experience.
By Pam M.
Response from Connection· Nov 28, 2023
We're so happy to have been able to help and always offer live support! Thank you for your review and we look forward to serving you in the future.
Hello, Very good and smart services with our account manager. Our request was urgent, and we experienced a answer delay with Connection to our need, as our account manager was on vacation and not replaced during that time.
By Frederic T.
Response from Connection· Nov 28, 2023
Thanks for your feedback, we will be sure to pass this along to the account management leadership team to improve the process for vacation responses.
Never have an issue with shipments, quality, or services. Can always get a hold of someone to help if there is an issue and always have communication that keeps me up to date.
By RM
Response from Connection· Nov 28, 2023
Thank you for your review! Great to hear that our efforts are noticed and quality and customer service live up to our goals. We look forward to continuing to serve you!
Very simple to order, lots of options!
By Lora
Response from Connection· Nov 28, 2023
Thank you for your review! We aim to have the best selection and easiest site to use. We look forward to serving you in the future.
Quick shipping, convenient online portal, adaptable payment methods, active support representitives, isngle points of contact. All great as far as i'm concerned
By Joel D.
Response from Connection· Nov 29, 2023
Thank you for all your kind words and taking the time to leave a review. Fast shipping and easy to use website and payment options are among our many goals to provide the best customer experience. We look forward to serving you in the future.
Linda Queen is what has made every experience I have with Connection great. She offers world-class support to her clients. Linda is responsive, thorough, and so very helpful.
By John H.
Response from Connection· Nov 9, 2023
Thank you for your review and kind words! We have passed on your feedback to Linda's management team and look forward to continuing to provide you with excellent account management!
I always have a great experience when ordering from PC Connection.
By Melissa N.
Response from Connection· Nov 8, 2023
Thank you for your review! And we're so glad our efforts to provide exceptional service show to our valued customers.
Always gets the quotes back to me in a timely matter. Always able to answer questions when they arise... Great Customer Service!
By Karl S.
Response from Connection· Nov 6, 2023
Thank you for your review and kind words! We always aim to have great, fast communication and look forward to continue providing you with the same high levels of service!
