Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
84 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Concord Extra provides discounted products online in our Health and Beauty Department including Mens and Ladies Toiletries, Hair Care and Cosmetics, Fragrances, Household Toiletries,Groceries, Petcare, Christmas and DIY Products.Our Fishing Department wont be beaten on price, with our Large Range of Discounted Tackle and Large Savings on Outdoor Clothing, our Rod and Reel Deals. Keep the Pests away (rats, mice, moles, foxes) with our Extensive Range from Pest-Stop. Our Car Care Department Turtlewax, Autocare and Carplan.We provide excellent delivery service with the option of next day delivery, free collection and free delivery on orders over £69.
Concordextra (concordextra.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
84 approved reviews, newest moderated first
I Bought Raport Deodorant, Which I was finding hard to get in the shops and when I did see Raport it was really expensive. But I found this web site Concord Extra and they delivered to me with in two days. I would recommend to anyone.
By Richard S C.
I was looking for Prestone Bugwash Windscreen wash which is spot on in the warmer months for getting rid of that fly splat on the windscreen! Normally retails for over £6.00 in a well known car parts store in the UK but Concord were selling it for a lot less and next day delivery too, so I saved a packet on this product, thanks for a easy transaction and a speedy turnaround on my order.
By Jonathan N.
i usually call in local store but decided to order dog food online + collect from store to ensure availability of large quantity. everything arrived within few days all correct. only gripe is that i am unable to view order history etc online and as i paid with paypal i didn't receive an order ref number or confirmation of items ordered - something about it being classed as a fast track order rather than one by someone with an account i was told?? had to phone helpline to have my order ref to go + collect. improvements definitely to be made to the online account system i think!!
By Tracey T.
The Beef Rissotto's arrived as promised and on time. The postage was very resonable as I live in Guernsey. So all I can say is excellent
By Susan F.
Item exactly as described, arrived quicker than expected.
By Customer
My order was reduced presumably due to lack of availability, but nobody bothered to inform me. The goods were received quickly and in good order, and a refund issued - so no complaints there. But you might have had the courtesy to tell me.
By Andy W.
Response from Concordextra· Sep 21, 2012
Every order that is short due to stock is fully refunded also emailed. Every order is sent out with an invoice. If refund has been issued it is stated on the invoice.
I have been a Concorde Extra user since moving to Wales 6 years ago, the staff in the local shop are very friendly and helpful. It's a pity the on-line ordering service isn't so good, because when I placed my order I heard nothing from them, no confirmation of my order. It just appears to go to a black hole and to top it the delivery to my local store for collection was painfully slow. I will continue to support my store but will think twice about on-line orders with them.
By RichJB
5 Days after placing my order 1/2 items ordered were refunded via paypal with no explanations after 10 days of no goods arriving I phoned to be told that the items had been lost. So 10 days after original order I have had nothing
By Paul R.
Response from Concordextra· Sep 21, 2012
Every order that has a refund gets an email. Items do occasionally get lost in post. Items that have been lost in post are always refunded.
