Ignore the bad reviews!
I always order my body sprays from here, prices are amazingly cheap, and they deliver on time. So much better than other stores!
By Nick
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
84 reviews
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Concord Extra provides discounted products online in our Health and Beauty Department including Mens and Ladies Toiletries, Hair Care and Cosmetics, Fragrances, Household Toiletries,Groceries, Petcare, Christmas and DIY Products.Our Fishing Department wont be beaten on price, with our Large Range of Discounted Tackle and Large Savings on Outdoor Clothing, our Rod and Reel Deals. Keep the Pests away (rats, mice, moles, foxes) with our Extensive Range from Pest-Stop. Our Car Care Department Turtlewax, Autocare and Carplan.We provide excellent delivery service with the option of next day delivery, free collection and free delivery on orders over £69.
Concordextra (concordextra.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
84 approved reviews, newest moderated first
I always order my body sprays from here, prices are amazingly cheap, and they deliver on time. So much better than other stores!
By Nick
Nil Rating! TERRIBLE COMPANY, STAY AWAY Unless you are happy to not receive your Full order / your order in time / a reply to your email / or a Refund. I have been emailing them about a £10 (which is stupidly low) refund for just under a year. They came back to me a few times providing un-useful (ridiculous) and relevant information, completely missing (or rather ignoring!..) the point that 'I have been waiting for a refund for 10 items i bought' - AND 'have been waiting for months..', and they have since completely ignored my emails. I am still going (keep emailing them), now I kinda just want to clogg up their inbox and hopefully annoy them or make them feel bad for working there and doing this to us (that is if there is any human left working there!..) So disappointed and disgusted as my previous two experience buying from them weren't so bad - but obviously I would never go back because they have shown their true colours ''take your money and good-bye have a good day even if the item you just paid for doesnt work/is broken, not our problem''
By VA910
Was a bit hesitant looking at the reviews as process seemed so reasonable. Went ahead and put in a small order to test it and was very happy with the service. I got everything I ordered for a great price, it arrived quickly and I received a text with who my delivery driver was that morning. Will definitely become a regular customer.
By Kira K.
My favourite deodorant was out of stock in all major supermarkets and chemists so I went onine looking for it. Even eBay only had it for just under £5 per unit, but ConcordExtra had 3 for just over £6 including p&p! I was wary at first, not having heard of ConcordExtra previously, but took a chance and am glad I did. the items arrived a couple of days later. Cannot fault the service, will likely order again.
By Laura B.
Stay away from this company! I placed order online and paid £6.95 for next day delivery. Received phone call TWO days after order to confirm address! Order was incomplete and this wasn't mentioned in phone call either, if I had known I would've cancelled whole order! Delivery note says refund but one month on still waiting for nearly £15 of my money back!!!!!! Emails ignored so I will take it further!!! Bunch of crooks!!!!'
By Helen
I ordered two aftershaves from Concordextra, which were intended as Christmas gifts. However, when the parcel arrived and the courier handed it to me, I immediately noticed that it was soaking wet. It smelt strongly of aftershave and it dripped all over my carpet as I carried it in. I carefully opened the soaking wet parcel in my kitchen and it was immediately apparent that two unboxed glass bottles had been placed together in a white envelope and then shoddily wrapped in a black bin liner with tape. The bottles were smashed and all of the wrapping (i.e. an envelope and a black bin liner) were soaked. The parcel must have also leaked in the courier's van. One of the bottles was completely empty, but both of the aftershaves had leaked, as both had badly damaged lids with sharp jagged holes in the middle. I emailed Concordextra and attached a photograph of the mess. I requested a refund, but they didn't reply. In the end, I contacted PayPal. I had to open a dispute. Concordextra chose to ignore PayPal's emails, which seemed extremely unprofessional. PayPal had to refund my money themselves. I would advise others to avoid Concordextra.
By LizzieBee
Excellent service, and fast delivery. Items were well packaged, and sold at a great price. I will be ordering from this company again. Highly recommended.
By LoopyLoo
Excellent trading experience. Deal with confidence with this company. Great prices & a very quick delivery time, Many thanks
By Jen & Marty B.