Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
73 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is taking on the high cost of healthcare with a simple conviction: the medicines changing people’s lives shouldn’t be priced beyond their reach.Our membership model pools our members’ collective buying power to negotiate the lowest prices from licensed US pharmacies and put the savings where they belong: with the people paying for care. We’re starting with doctor-prescribed, third-party tested compounded GLP-1s, which also comes with ongoing medical and nutrition support. There are also no price hikes when your dose increases, and no bulk medication purchases. Behind Collective is Gunnar Lovelace, co-founder of Thrive Market, who helped make organic groceries affordable for millions of American families. After experiencing the benefits of GLP-1s himself, he saw another industry overdue for a price reset.GLP-1s are just the start. Collective is expanding into longevity treatments and supplements, bringing the same demand for affordability to the next wave of care. Because medical progress means very little if the people who need it can’t afford it.
Collective (collective.org) has 73 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
73 approved reviews, newest moderated first
Collective has been a God Send! I know GLP medication can change the lives of many, however due to the cost, the medication was unattainable. Collective makes it affordable. The customer service is TOP TIER! I look forward to meeting all my health goals with Collective!
By Danielle
Response from Collective· Sep 28, 2026
Thank you so much! Here's to hitting those goals!
So far it’s been an amazing experience with Collective! 48 hours from intake till I had my meds, quick response from the Dr and support, great packaging, etc. Looking forward to not having to spend $450/month for my meds!
By MICHAEL E.
Response from Collective· Sep 25, 2026
Thank you so much! Happy to have you with us.
I was skeptic but this is very much real and a great option. Will definitely continue using and recommend to friends.
By Claire G.
Response from Collective· Sep 25, 2026
Really appreciate this, means a lot that you took the time to write it after going in unsure.
I couldn’t be more happy with my experience with Collective . Their website and process to sign up was easy to understand and maneuver through . Everything from my initial contact with a medical professional to receiving my product went smoothly . I was impressed with how quickly it was delivered and the packaging. And the information regarding my personalized plan was outstanding . They truly care about their customers and have been available for any questions . I can’t say enough great things about my experience. Thank you so much Collective .
By Gina
Response from Collective· Sep 24, 2026
This means a lot, thank you for writing it out. Really glad the whole process, from intake through delivery, felt as smooth as we're aiming for.
Collective is the real deal. I have been extremely impressed with their entire process. They say what they mean and mean what they say. In an age where customer service is almost non existent, their customer service rocks. I needed my second refill early due to a vacation and three different people assisted. You will not be sorry.
By Julie
Response from Collective· Sep 24, 2026
Thank you for this! Glad the team could work with you on the timing for your trip, that's exactly the kind of flexibility we want people to be able to count on.
The customer service department at Collective is just amazing. Fast response time and you speak with a “real person”. They are working hard to be the best GLP1 provider and they are succeeding! I am so grateful!
By Greg B.
Response from Collective· Sep 24, 2026
Truly appreciate you writing this. Reviews like this keep the team motivated.
Excellent company that was started by the same person that created thrivemarket.com. What I love about collective.org is how transparent they are, how easy it is to pause or stop shipments, excellent customer service, knowledgeable providers who help you with the right medication and can add muscle protection to your formula. Overall, they have the best pricing on the market and offer excellent shipping/ tracking of your medication. Bonus: They host regularly scheduled live online Q&A sessions where you can join dieticians, nurses and experts in the fields that help you succeed in your health goals.
By Amy
Response from Collective· Sep 24, 2026
This is incredibly kind, thank you. Comments like this are exactly why we do what we do.
I love collective. I signed up and the process was very fast. They put a lot of effort into packaging! Those small things matter in a world of many telahealth options. I've taken 6 doses and can say with out a doubt this is the best telahealth to get your medication from. Customer service is always available in the portal and they respond within 24 hours. Excellent company.
By Rachel
Response from Collective· Sep 21, 2026
Thank you so much! We love having you as part of Collective and really appreciate you sharing your experience.
