Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
523 approved reviews, newest moderated first
I have general questions about tax and that is not included in my Beta for LLC program with Collective.
By Lauren L.
Response from Collective· Sep 12, 2025
Lauren, thanks for sharing! While that isn’t part of the Beta for LLCs, we’re happy to answer questions and help you feel confident running your business. We'll be reaching out.
Jordan was great. Thank you and I look forward to the help. Mm
By Matthew A M.
Response from Collective· Sep 12, 2025
Hey Matthew - glad to hear Jordan was helpful! He's the best - we’re looking forward to supporting your business.
Good but confusing There's a lot of education, but I'd love more in-platform education while I'm figuring out taxes.
By LindsayD
Response from Collective· Sep 12, 2025
Hey Lindsay - thanks for the feedback. We’re actively working on adding more in-platform education to make taxes and accounting even easier to navigate. We'll be shipping a ton of product over the next 3 months that should help address this.
So far I'm loving how intuitive and simple onboarding is!
By Peter G.
Response from Collective· Sep 12, 2025
Hey Peter we just rebuilt some of our onboarding so we're glad the experience has been smooth. We want to build a great foundation for your business and membership so we can keep things running efficiently and you can focus on your business.
It’s been a great tool to use to run my business accounting. It feels easy to use. Just need to focus on it and start getting things running smoothly.
By jesus R.
Response from Collective· Sep 12, 2025
Hey Jesus - we’re happy to hear that the platform is helping you run your accounting. If we can be of any help please don't hesitate to reach out.
I recommend this service to everyone, Collective is my most worthwhile business expense!!
By Jessica
Response from Collective· Sep 12, 2025
Jessica!! This is so amazing to hear and is why we do what we do. Tell your friends - we have a great referral program :). We're honored to support your business.
Go on taxes!
By Arnulfo G.
Response from Collective· Sep 12, 2025
+1 - The tax team is crushing right now!
Easy to use & great customer service
By Julius E.
Response from Collective· Sep 12, 2025
Hey Julius - thrilled to hear this. Customer service is top of mind for us 24/7 and we're glad to hear you're having a great experience.
