Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
523 approved reviews, newest moderated first
The team at Collective is attentive, responds to my emails quickly and make everything about running my own business a breeze!
By Nia R.
Response from Collective· Jan 13, 2026
Hi Nia, Thank you for the kind words. We’re glad to hear that our team has been responsive and that we’re helping make running your business feel effortless. We’ll continue to focus on being attentive, timely, and easy to work with as you grow. Thanks for being part of Collective. – The Collective Team
It's all automated. And I like that when it's payroll time they send a email reminder. And that you have the ability to change the amount.
By Tolonda T.
Response from Collective· Jan 6, 2026
Hi Tolonda - That's the goal! We're here to make running your S Corp (including the payroll) easy. Thanks for being a member!
Easy to set up, very helpful team, looking forward to focusing on my work while collective handles the back end
By Ronald Marc W.
Response from Collective· Dec 17, 2025
Hey Ronald - thanks for taking the time to leave a review. Glad the setup was easy for you and we're excited to support you moving into tax season
Seamless and painless onboarding... I found collective through an instagram ad and have been so pleased at all they have figured out and taken care of for me already in the short time since signing up.
By Felicity M.
Response from Collective· Dec 17, 2025
Thanks for leaving a review Felicity. Glad we've been able to support you and help you set everything up in the right place moving into tax season. Excited to support your business as it grows.
As a first-time, full-time creative entrepreneur filing as an S-corp, I am new to all of the business practices with which Collective supports my work. The clarity of steps to take and their deadlines are so valuable to me. The service has been worth every penny so far. I appreciate the added-value of outsourcing expertise I lack.
By Greta M.
Response from Collective· Dec 17, 2025
Hey Greta, Thanks for the kind words. We’re thrilled to hear that we're helping you navigate your first year as a full-time creative entrepreneur. Moving to an S Corp is a big milestone, and we know how overwhelming the transition into business practices like payroll and bookkeeping can feel. You'll be hearing a lot more from us going into tax season - and we're glad the clear deadlines and expert support are giving you peace of mind. We’re proud to be part of your support group as you grow your business.
Hi - this is the first year I've EVERY operated an LLC with Scorp. You probably mostly have clients who've done if forever, but i'm the newest and dumbest of them all. So i was pretty lost throughout the process. It might help to consider some business tax for dummies videos. Thanks
By Seth D.
Response from Collective· Dec 17, 2025
Hey Seth - our team has reached out to you to make this right and ensure you feel supported. We work with solopreneurs who have run an S Corp for decades, solopreneurs who are sole proprietors and getting their LLC and S Corp set up, and everything in between. We want to make sure you feel supported throughout the process.
Collective has simplified accounting for me, I had so much fear being a small business owner running my own LLC and they have helped so much.
By Alexus P.
Response from Collective· Dec 12, 2025
Hi Alexus, Thank you for sharing this—your feedback truly means a lot to us. We’re so glad to hear that Collective has helped simplify accounting for your LLC and eased the fear that often comes with being a small business owner. Our goal is to take the complexity out of running your business so you can focus on what matters most, with confidence and clarity. We’ll continue working to make accounting and compliance as straightforward and supportive as possible. Thanks again for being part of Collective. – The Collective Team
Website is great to manage my S-corp. When I reach out to my support team, I get a quick response and good advice. One thing I wish I had better help with is related to my tax withholdings. I feel like I somehow have over-withheld and the reps seemed not too keen on calcuating my withholdings. Perhaps this is due to legal risk. But that has been a challenge. Worst case, I will get a good refund in 2026
By Christopher Michael B.
Response from Collective· Dec 12, 2025
Hi Christopher, Thank you for the thoughtful review — we’re glad to hear the platform has been helpful in managing your S-Corp and that you’ve had responsive support with clear guidance. We appreciate the feedback on tax withholdings as well. This is an area where we aim to provide direction while staying within compliance boundaries, and your note helps highlight where clearer support can be valuable. Thanks again for being part of Collective. We’ll continue working to improve the experience and support you year-round. – The Collective Team
