Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
523 reviews
CollectiveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
523 approved reviews, newest moderated first
Every single person I have interacted with from Collective has been kind and helpful and very patient. I feel much less alone in the accounting/bookkeeping process and more confident moving forward.
By Aislyn
Response from Collective· Sep 30, 2026
Aislyn, Hearing this means so much to us! Accounting and bookkeeping can feel overwhelming to tackle on your own, so we are thrilled that our team has given you the patience, confidence, and support you need!!
Brittney has been great in helping me get onboarded. This is all new to me, so I was looking for a complete hand-holding scenario, and Collective has done that so far. I look forward to working with them the rest of the year to see how much money I can save on my taxes.
By Billy H.
Response from Collective· Sep 30, 2026
Starting out with a new setup can definitely feel overwhelming, so we are thrilled Brittney was able to provide the step-by-step guidance you needed. She is going to love reading this! We are super excited to work with you the rest of the year and help you maximize those tax savings. Welcome!
I’ve been a Collective member for about 5 years now and I’d genuinely be lost without them. Their dashboard is extremely helpful at helping me see my finances for the year, reminding me of important deadlines, and makes it super easy to get quick questions answered or calls scheduled with my relationship manager.
By Mariah A.
Response from Collective· Sep 30, 2026
Mariah!! Five years is such an amazing milestone. We agree that having a long-term partner who keeps your finances clear and deadlines on track makes all the difference. We absolutely love having you as part of the Collective family, and we're so glad the dashboard and your relationship manager have made running your business that much smoother over the years. Here's to many more years together!
Detailed onboarding and easy access to my advisor for 1:1 support is great! As a sole proprietor having Collective made the transition to a S-Corp a seamless process.
By R M.
Response from Collective· Sep 30, 2026
Thanks for the great feedback! Making the leap from sole proprietor to S-Corp can feel like a huge step, so we're thrilled our onboarding and 1:1 advisor support made the whole transition feel smooth and easy. We love having you on board.
I’ve had a great experience with Collective in setting up and managing my LLC and S-Corp. The process has been straightforward, and having tax, bookkeeping, and compliance support all in one place has given me peace of mind and ability to focus on my work. A special shout-out to John Heintz for his in-depth knowledge of taxes and business matters. He and his team have been incredibly helpful, responsive, and great at explaining complex tax topics in a clear and practical way. I highly recommend Collective to business owners looking for knowledgeable support and a streamlined way to manage their business.
By Descon Advisory G.
Response from Collective· Sep 30, 2026
Reviews like this make our day! It's fantastic to hear how much smoother managing your LLC and S-Corp has been with Collective in your corner. John and the team are absolute rockstars when it comes to breaking down complex tax matters into clear steps, and we can't wait to pass along your kind words to them. Thanks for being such a great partner!
Just made the switch to Collective and already within 2 days ive got more questions answered about my taxes than any other CPA has helped me before. I'm very happy! Nelson has been wonderful!
By Shay L.
Response from Collective· Sep 30, 2026
Thanks so much for the awesome review! Hearing that Nelson got more of your tax questions answered in two days than ever before is huge. We know how stressful taxes can be, so we're super happy to hear you're feeling good about the switch. Welcome to Collective; we're thrilled to have you!
Collective has made the confusing & sometimes scary parts of running your own business easy. Before Collective, I had questions around taxes, payroll, and accounting. After Collective, I have a dedicated person there to give me answers and help me with what's next. It feels like I have a partner. I could not recommend it more.
By Trent W.
Response from Collective· Sep 30, 2026
Thank you so much for the incredible review! That feeling of true partnership is exactly what we strive for, so we are so proud to be in your corner. Tackling taxes, payroll, and accounting on your own can be super daunting, and hearing that Collective has given you clarity and peace of mind means the world to us!!
Been working with them in 2 ways for 6 months now: as a creator marketing the platform and as a customer. As a creator, I'm super grateful to Kevin Sheehan and the marketing team for always keeping me up to date with briefs and content for our partnerships. It's truly been one of the smoothest collaborations I've done. Glad to see that my efforts have been fruitful to the business. As a customer, really appreciated the onboarding team's help in understanding S-Corps and how to keep everything going smoothly. This was my first time converting my LLC to S-Corp status and it came with a lot of learning, so glad the UI made it simple and easy to access the different new responsibilities I had to take on. The support team has been quite helpful and quick to respond whenever I've had niche requests, and when the ask is outside of their domain, they do a great job in communicating with the correct team members on my behalf. Monthly reimbursements reminder/calculator has saved me quite a few times too. Overall quite satisfied with my experience here, and looking forward to see how the product develops to further meet my needs as a businessowner.
By Thomas
Response from Collective· Sep 30, 2026
Thank you so much for such detailed and thoughtful feedback, Thomas! It’s amazing to hear that your experience has been great on both sides, as a creator partner and as a customer. We’ll definitely pass your shoutout along to Kevin and the marketing team! Making the jump from LLC to S-Corp can definitely come with a learning curve, so we’re thrilled our onboarding team, UI, and reimbursement tools have made that transition seamless for you. We’re honored to support your business and can’t wait to keep growing alongside you!
