Cognito FormsReviews of cognitoforms.com

Randomly one day stop working integration with cognitoforms. After taking contact with customers service I was told that I need to upgrade my plan.

Overall we think the program is great! There are a few tweaks that could make it better though. When creating a PDF copy of a form's responses we would love to see the images that were attached. The use of the multi-data table is what drew us to this program initially. This tool is exactly what we needed!

Our nonprofit is using our forms developed with Cognito Forms for most of our main business processes. There are some areas we'd like to streamline but have not found a way to accommodate those requirements. Help articles are fairly high level and don't quite address our concerns. User forums might be a way to address common issues but we haven't seen any such user forums.

I tried several websites offering forms and only Cognito Forms had the functionality I needed for my survey. My form looks fantastic, so simple to create, it gives instant feedback to my clients after using it, and I can easily integrate it into my website. Thanks so much Cognito Forms!

Hi! You have a wonderful service! But it is a little bit difficult to understand at first, it's not as user friendly as I tought at first. Since your new update, I was not able to change the email send to our client, and the clients was not able to have access to our forms. Is it normal? I'm sorry for my english, it's not my first language. Have nice day and keep up the good work!

We fell in love with Cognito forms when we first started building forms. All the options and possibilities are extremely useful and it helped us build a very precise and intelligent form. However, there are some inconveniences... We use our forms in a postsecondary institution in order to schedule exam appointements for students who require accommodations. In our form we built a part for the student, a part for (us) internal reviewing of the request and a last part for the professor to provide exam information. The first problem we encountered was the date rule. We wanted request to be sent 7 days prior to the exam date, but had to remove this rule as we could not override it to accomodate exceptions. Also, we nor the professors could fill or modify the form because of the 7 day restriction. It would prevent resubmission if the modifications were applied outside of the 7 day period. The following issue we encountered had to do with forwarding the forms to the professors. At first, we were able to send them a link with a personalised message directly from cognito form (had to copy/paste the text). However, with the changes made following the addition of "workflow", it was no longer possible. We had to generate the link and copy paste it in an email. It didn't look as presentable and was alot more time consuming. In fact, if the email option could be brought back with a possibility to pre-program/automate the message without copy/pasting (while still being able to modify it before sending) that would be perfect. Furthermore, we were hoping to be able to use the different statuses to keep track of the progress of every request/entry. However, it came to our attention that if the status of the entry was changed to anything other than "incomplete", the professors were unable to fil their parts of the form (the link would not work). As a matter of fact, if we could have custom status categories and colors, that would be very interesting. Another thing that would have been useful, is the ability to lock/block the student's portion of the form when sent to the professors in order to avoid them changing any information by mistake. This could be a feature that would be controlled internally before sending the link. Very sorry for the length of this feedback. Those are just a few comments and observations that come to mind. We're still new to this platform, so we might observe more and discover other features as we continue to use this product. All in all, very interesting.

I expected to receive emails when someone filled in a form so I was able to get in contact with them straight away. Not having emails has meant the leads I generated through my form and link, ended up waiting a week or 2 before I realised there were entries.

Cognito Forms is very intuitive. I had no difficulty making and tracking our forms. I would highly recommend Cognito.