Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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623 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Coastal Moving Services is a moving brokerage with access to teams of moving industry professionals that guarantees the easiest and most affordable relocation possible. We take care of all the research and pre-screening processes to ensure your move is risk-free, efficient, and satisfactory. We strive to be there for you during your move from start to finish and will assist with all aspects of your moving needs.
Coastal Moving Services (coastalmovingservices.com) has 623 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
623 approved reviews, newest moderated first
Moe thru loadrans llc was excellent and honest him and his crew made it easy and put my mind at ease knowing my belongings are in good hands. 5 stars well earned and deserved.
By cris
Response from Coastal Moving Services· Jul 10, 2025
We’re glad to hear you had a great experience! Customer satisfaction is our top priority, and reviews like yours let us know we’re on the right track.
Danny and his crew!Quick, efficient, friendly service
By Kristina N.
Response from Coastal Moving Services· Jul 10, 2025
Thanks so much for the great review! It was a pleasure working with you, and we’re so happy we could make your move a positive one.
Thank you Coastal for sending Loadrans!!! Danny and his team provided AMAZING customer service! Super attentive to my needs! And did an awesome job wrapping up my furniture !!! Highly recommended..!
By Dawn J.
Response from Coastal Moving Services· Jul 10, 2025
We’re so glad everything went smoothly with your move. It means a lot to hear your feedback—thank you for choosing our team and for taking the time to share your experience!
Mara and Tim did an fast and excellent job.
By Dwayne W.
Response from Coastal Moving Services· Jul 10, 2025
We truly appreciate your feedback and are grateful you chose us for your move.
**SCAMMERS, SCAMMERS, SCAMMERS!** This was the worst and most horrible experience ever. They promise one thing but make you sign something completely different. They initially said they would move everything for $2,400. However, when they arrived to pick up my belongings, they claimed I had to pay an additional $2,400 because the move was based on a specific area that was booked, not on the luggage or furniture I had specified. I ended up leaving more than half of my stuff behind. Jared, the person who deceived me, charged my credit card $1,000 without letting me read the contract. He insisted I pay immediately, claiming that otherwise, the charges would increase. He also said he would handle everything and instructed me to contact him if there were any issues. When I called him about the extra $2,400 they demanded, he told me to call customer service because he couldn't help. I called customer service, and the representative told me that I had to pay an additional $2,400 for all my belongings. When the delivery came, I was informed that I had to pay another $350 for the items to be delivered to my doorstep, which was never communicated to me initially. They had assured me that I wouldn’t have to pay anything additional. When I contacted customer service about this, they referred me back to the contract, which contains all these additional charges. I am really helping you in writing this review. They are scammers; save yourself from them.
By Mohammad Arshad A.
Response from Coastal Moving Services· Jul 10, 2025
This isn’t the experience we want our clients to have. Thank you for your honest feedback—we’re looking into what went wrong and will use this to improve moving forward.
Never Ever Use Their Services!!! We are just in the middle of the process with them and here are the facts so far: 1. They charged us more than double of the price they promised us when we booked their services. 2. When we chose their services they told us it will take between 6-8 days (door to door) to deliver our stuff. 3. On Monday (July 7th) it will be the 9th day from the pick up date, we planned everything according to that, to receive our stuff, we called them today to make sure they arrive on the 7th, and they told us they didn’t even start the delivery process and that our stuff is still in CA and that it will take between 21-30 days to deliver it!!! 4. I have recording and text messages from them, stating that it takes between 6-8 days door to door. 5. When we called their customer service center, their representatives keep telling us different stories and are not willing to help us to expedite the process in any way. Stay away from this company, it is a scam. Btw, you can’t find their reviews on Google, they probably blocked them. I’m pretty confident that their 5 stars reviews are fake and bought through a third company. Stay away!!!!!!!!!
By Michal L.
Response from Coastal Moving Services· Jul 10, 2025
We’re very sorry to hear about your experience so far and truly regret that it has caused you this level of frustration. This is absolutely not the standard we strive to uphold, and we want to assure you that your concerns are being taken seriously. Delays and unexpected charges can understandably create stress, especially during a major move. We would never want a customer to feel misled or unsupported. Please know that our customer service team is here to help and wants to work toward a resolution. We strongly encourage you to reach out to us directly so that we can review your file in full, verify the communications you've referenced, and address any discrepancies. We understand you’ve had multiple conversations with different representatives, and we apologize if that has led to any confusion. Sometimes updates vary depending on the specific department handling logistics or billing, but we agree that communication should be consistent and transparent. As for your comments regarding our reviews—we want to clarify that we do not pay for or filter reviews. Our satisfied customers are encouraged to share their experiences, and like all businesses, we also welcome honest feedback that helps us grow and improve. Again, we’re very sorry for your frustration. Please contact our office directly so we can look into your file in detail and do our best to make things right.
The 2 men that came to collect our furniture were amazing , so proffesional, quick and clean. Deffinatly proffesional men . Will definatly hire this company again. I give them 5 stars. Absolutely excellent. Came on time. Just fantastic.
By Paula P.
Response from Coastal Moving Services· Jul 10, 2025
We’re so glad everything went smoothly with your move. It means a lot to hear your feedback—thank you for choosing our team and for taking the time to share your experience!
really great job Omar and his team did awesome job every professional i didn’t need to tell them what to do they did everything thanks guys
By Pubg F.
Response from Coastal Moving Services· Jul 10, 2025
Your recommendation means the world to us! We take pride in providing reliable and stress-free service, and it’s great to know we delivered on that promise for you.
