Club HearingReviews of clubhearing.com

It is refreshing to deal with empathetic people who understand the importance of what they do and are committed to the satisfaction of their clients. Selling and servicing a product are two different things. Club Hearing is world class in both. I hope to never be faced with dealing with any other hearing aid company. These people are the best.

FREDERIK is a true professional. Yes, I could give him more than five stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ This is the first pair of hearing devices that I have ever owned. I did some research and also met with 2 audiologists, so I had some idea of what I was looking for. I wanted the best device on the market for the best results. Club Hearing only sell the top-of-the-line models, discounted 50% or more than the cost at an audiologist office!! So, if you don't want "the best of the best", this is not the vendor for you. Frederik guided me through the "shopping" experience, & helped me select the perfect advice (Phonak 1-top of the line) for my hearing issues, which I must say was not anything like the experience that I had with my "top notch" audiologist (who clearly had a "relationship" with a different manufacturer! In addition, my audiologists were asking twice the cost for the exact same aids, and recommending one that was not the best fit for my needs! AFTER my purchase, Frederick quickly answered any email questions that I posed about adjustments to my hearing device. He also offered to send me different attachments to make the dome more comfortable, and the wire better fitted to my ears. My first time purchasing something this expensive online caused me to hesitate at first, but after speaking with Frederick a number of times (and also viewing a number of online VERY INFORMATIVE comparison videos by a third party - Dr CLIFF AuD, invest the time to do this!)- I proceeded confidently with my purchase. As promised, my hearing aids arrive one week later. Don't worry about the device needing service. If something happens to them, Club Hearing will send you a label to send them directly to the manufacturer, which is quicker than leaving them with the audiologist office, who do the same thing. If they need cleaning, both of my audiologists will charge me a small amount to do that, $75. Per device, even though I didn't purchase them there. My conclusion was, the cost to pay for "office visits" to your audiologist, could never exceed the AMAZING SAVINGS provided by Club Hearing! As long as you have a small knowledge of this simple pairing of your smart phone & these smart hearing devices,(I'm sure that Frederik would help you with that as well if you needed it) I would highly recommend Club Hearing for your hearing aid purchase👍

A very good experience and so far am glad I bought a HA fr Club Hearing rather than a local audiologist, a bit of a gamble; the price is half and this was the reason. Frederick, the online audiologist answers all my questions the same day and is knowledgable, pleasant, helpful. You may use a local audiologist’s hearing test and your HA will be sent to you programmed, for me, this seemed a better option. I am finding some local audiologists will not service HAs purchased online, some will. There is def a learning curve w the toggles, functions and phone app, give yourself time to learn, you will. And thankyou Frederick for your patience answering all my questions!

I highly recommend Club Hearing for any problems you’re having with your hearing aids. They were repaired and cleaned and returned to me in wonderful condition. Great communication and great service. Thank you! Penny

Club Hearing provides an outstanding customer experience. The gentleman I spoke with was exceptional. He provided excellent service, my order followed through perfectly to delivery and he was quite professional and pleasant. In addition, the value and pricing were terrific! They are 5 Stars+!

Frederick's customer service made the sale for me. Thanks Fredrick, sorry I wore you out. Nick

I've done repeat business with Club Hearing, and I have to leave a glowing review. They have been fantastically quick and responsive and always very fair and kind with their pricing. Really, if Hearing Club has what you need, you really don't need to waste your time looking anywhere else or doing a bunch of comparison shopping. Just go with Hearing Club. I've never regretted it. In fact, I go to Hearing Club rather than to my own audiologist for whatever hearing devices I need that Hearing Club has!

Thank you for the wonderful service. I am so delighted with my new Phonak top of the line hearing aids. They came quickly, were pre-programmed by Club Hearing as per my prescription. All of my follow up questions were handled after I received my hearing aids. Thanks again for your wonderful staff and the online service. Dr. Peter H., retired