It’s all about setting expectations
It’s all about setting expectations. Didn’t have very good sleep. Beds and pillows weren’t comfortable. The property, rooms and facilities are outdated and have a musky moldy type of odor. Room was somewhat clean. Staff is very kind and responsive though. Continental breakfast has room for improvement.
By Mike O.
Response from Club 1 Hotels, LLC.· Jul 3, 2023
Hi Mike, sorry to hear about your experience at the hotel. Next time we suggest contacting the property manager to help resolve the issue as we are a software company and do not own or operate any hotels.
