Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
285 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Club 1 Hotels is a leading wholesale travel company offering members-only rates that are up to 60% Off at over 1.8 million hotels, car rentals, and activities worldwide. Plus, members have access to exclusive rates on flights, vacation homes, golf tee times, theme parks, tickets, and more. Every member earns 2% or more in loyalty points on every booking that can be used towards future travels.Create a Free Account today and Save!
Club 1 Hotels, LLC. (club1hotels.com) has 285 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
285 approved reviews, newest moderated first
I was booking for my honeymoon I was looking around for good rates. I rememebered I was a member with Club 1 and went on thier website. I booked in less than 5 minutes and saved 25%. It was such a worry free expereience.
By kenia
I have had great experiences with club 1's customer service. I'm giving 4 star because I want people to be aware that the StayHVN side of ClubOne is completely different and pretty difficult sometimes.
By Alex
I've found a better rate on Club1Hotels.com for the hotel I was looking for. The booking process was straightforward. Thanks
By LuisGB
I’ve been booking my hotels on Club1Hotels for many years. I’ve saved many bucks thanks to them and never had an issue
By Maria
So many great hotels to choose from, with many rate options. Website easy to navigate and very user friendly. Will use again.
By Phil
Excellent prices and the ClubOne points system helps make this one of the most competitive hotel sites on the internet.
By Lord Spencer Of K.
I booked some hotel rooms through Club1Hotels and the experience was ok until last year when my pre-paid booking was not recognized by Accor Hotels in Paris and I had to pay again at the hotel front desk. Then the Club1Hotels customer service did not give any solution at all and I ended up paying twice. I would not recommend this service until they become more reliable.
By Mariano H.
Response from Club 1 Hotels, LLC.· Aug 30, 2023
Mariano, We have once again confirmed that the Hotel charged our suppliers virtual card for the room and tax for the dates of your friend's stay June 14-17 and that your friend was NOT charged for the room and tax that was prepaid. Additionally, I see you left 2 other great reviews, what happened? In the future its best to contact Member Services if you have any questions per your booking.
Everything worked goodI I love booking my hotels with Club 1 Hotels.
By Flaviano
