Poor song selection
Poor song selection, no ability to make playlist,
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Music That Matches Your Business GoalsMusic PlanLicensed, clean, ad free music for your businessManage PlanMonitor and control of all your business locationsMessaging PlanDrive branding and sales with your overhead announcementsFrom 1 to 10,000 locations at an affordable priceTRY IT FREEREQUEST A DEMO
Pandora CloudCover (cloudcovermusic.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
568 approved reviews, newest moderated first
Poor song selection, no ability to make playlist,
By customer
Has a nice selection of music available. Still learning about what all we can do.
By Hart C.
The price is great!! There are some limitations to music selection.
By customer
To be honest we had Pandora Music with Mood Music... 15 years exactly... out "box" went out and wanted to charge us about $150 for a new box, while new customers were getting a new ones for free. I found Cloudcover through a search, they offered 14 days free, plus a "box" was optional, which allowed us to get up and running right away in our coffeehouse. I will probably buy a box in the future, but their app is far superior than moodmusic (aka Muzak) Thanks!
By WaFoCoCo
Great music and easy program to navigate!
By customer
So far, I’m not that excited about the service. I’ve had technical issues with connecting the cloud box to my Bluetooth speakers since day one. When I try to play from my phone, it will play one song then stop and I will need to restart the service. I’m hopeful there is an easy technical fix but I just haven’t had the time to be on the phone with customer service just yet. Fingers crossed we find a solution.
By Lisa
Have always loved Pandora and we are really enjoying the Cloud Box for our business. Easy to manage with the app.
By Apenberry’s G.
Very easy set up and the music selection is amazing!
By PLLD Va B.