Maddy is great.
Maddy, your associate was the best. Helpful, patient, friendly and knowledgeable. You are fortunate to have such a great cust service person. 5 stars.
By James B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
338 reviews
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At Cleriva, we create science-backed solutions that unlock the power of better breathing for deep sleep, laser focus, and lasting energy. Our mission is to elevate your quality of life by making better health effortless so you can feel your best every day.
Cleriva (cleriva.com) has 338 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
338 approved reviews, newest moderated first
Maddy, your associate was the best. Helpful, patient, friendly and knowledgeable. You are fortunate to have such a great cust service person. 5 stars.
By James B.
Great Customer care and communication, very helpful and quick responses.
By riolobo
Unfortunately, the Novaflow product did not work for me due to some previous surgeries and procedures that I've had years ago. (Turbinectomy/Polyp removal/etc). However, I really did want to try the product in the hopes that it might get me some congestion relief. After trying it for a few months without positive results, I reached out to the company to request the 120 day money back guarantee. I worked with Coney, who was very understanding with the conversation and had no issue at all honouring the refund. I received it within a couple of business days...fully repaid to my CC. I really wish that the product could have worked for me, but the next best thing is to have the business stand behind their product and refund the amount as promised. Well done! If you're considering it...I would suggest you give it a go...as you have nothing to lose! Thanks again, Coney!
By Kerry F.
My e mail request was answered by Maddy within a few hours of sending it. She resolved my issue promptly and kept me updated throughout! First class customer support thank you Maddy and all at Cleriva!
By Dave W.
This product is excellent. I have suffered with sinus problems for years and nothing has worked. This however, has really helped me. It’s simple to use and it massively helps to reduce the inflammation in the nasal cavity. The company are excellent, especially Maddy who is very helpful.
By Sandra B.
Coney really understood my situation directed from my doctor. I was so surprised that the refund was done so easily and quickly. Thank you to Coney..
By Liz K.
I was initially quite skeptical, but was willing to give it a try. I was delighted to find improvement in my symptoms in a couple of days and it's been a huge help with my sleep especially in the months since then. When my battery capacity seemed to be declining faster than expected, I got quick and very helpful response from Coney in the support team. Thank you!
By ben G.
Coney responded to my email quickly and the customer service is top notch!
By Stephanie K.