Been great so far
Been great so far
By Dennis K.
Response from Zepp Clarity· Aug 5, 2026
Hope its still going great Dennis!! Appreciate your feedback!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
125 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zepp Clarity - A Division of Zepp HealthFounded in 2013, Zepp Health is a global smart wearable brand with 40 million users in 90 countries and 200 million units sold. Our products include hearing aids, smart wristbands, watches, and headphones, all helping users achieve daily health and fitness goals.
Zepp Clarity (clarity.zepp.com) has 125 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
125 approved reviews, newest moderated first
Been great so far
By Dennis K.
Response from Zepp Clarity· Aug 5, 2026
Hope its still going great Dennis!! Appreciate your feedback!
Took a while to connect but thank you for replacing my earpieces .
By James B.
Response from Zepp Clarity· Aug 5, 2026
Thank you James- we are happy to hear you received your replacements. We are here if you need us!
very good fit
By Craig B.
Response from Zepp Clarity· Aug 5, 2026
Craig- so happy to hear they fit will!
Unfortunately I couldn’t use the hearing aids, but as promised I returned them for a refund and received it with no problem. Excellent customer service!
By LaTour, N.
Response from Zepp Clarity· Aug 5, 2026
Hi Nancy, We appreciate your comment SO much!! I know these did not work for you BUT your comment screams volumes that you received all the support you needed while making the decision to get different Rx hearing aids to help with you specific hearing issues.
Great customer service. I was contacted very quickly after asking some questions.
By Suzanne L.
Response from Zepp Clarity· Aug 5, 2026
Wonderful to hear you were taken care of Suzanne!!
Janna, was an excellent resource for the clarity hearing aid. very happy with the results.
By Pete R.
Response from Zepp Clarity· Aug 5, 2026
We agree- Janna is AMAZING!! So happy you are happy!
I was able to get the device quickly got support using them. After a few weeks this model was not for me so I have returned them
By Daniel J.
Response from Zepp Clarity· Aug 5, 2026
Happy to hear you were taken care of Daniel- we are here if you need us in the future!
Very helpful salesperson; product arrived in a prompt manner.
By Susan
Response from Zepp Clarity· Aug 5, 2026
Our sales team is AMAZING- we agree! Thank you for sharing!