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Response from CityShade· May 3, 2024
Thanks for the 5-star review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
255 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cityshade is a leader in online custom blinds, shades, and drapes. Our user-friendly website offers free shipping, free swatches, and easy-to-understand instructional guides for Do-It-Yourselfers. We have over 50 years of experience making the finest custom window treatments for luxury homes in the USA. Our state-of-the-art manufacturing facility and world-class customer service team are located right here in the USA.
CityShade (cityshadecompany.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
255 approved reviews, newest moderated first
Your review must be at least 10 characters.
By Please write a name with M.
Response from CityShade· May 3, 2024
Thanks for the 5-star review!
Everything was great from all the Help ordering the swatches to ordering the materials and getting them shipped out was a pleasurable experience. It wasn't a super big order, but you guys and girls handled it like it was $1 million project. It was a simple process and that goes a long way. Thanks again.
By Daniel
Response from CityShade· May 3, 2024
Thanks for your kind words! We handle projects of any size with the same world-class production and customer service.
The product meets all expectations Prompt delivery and communication from company was excellent Super satisfied
By Linda B.
Response from CityShade· May 3, 2024
Thanks for your review!
The Rep who helped with my order was amazing. She helped me make an accurate order. She listened to my needs and made excellent recommendations. I give her 5 stars! We had a broken roller and the replacement process was long. The Rep handling the replacement was courteous and helpful. It was just inconvenient to go through the process - the item could have been replaced immediately.
By Idaho C.
Response from CityShade· May 3, 2024
Thanks for your review. We're happy it turned out good in the end.
When am I going to get it delivered?
By Kevin T.
Response from CityShade· May 3, 2024
Sorry to hear this. Can you please share your order number?
It shipped quickly, was beautiful, and extremely easy to install.
By Heather D.
Response from CityShade· May 3, 2024
Thanks for your review!
Quality was amazing
By Yvonne S.
Response from CityShade· Apr 11, 2024
Thanks for your kind review!
Great after purchase support
By Steve F.
Response from CityShade· Apr 11, 2024
Thanks for your review. Customer service is one of our top priorities.