Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Citizen Shipper is an easy to use website. I was able to find an affordable mover for my move from New York to Miami. He even stored my belongings until I moved into my new place. I would recommend Citizen Shipper to a friend.
By Hillary
I friend of mine had a litter of Miniature Dachshunds and I just had to have one. Since my new little guy was born in Arkansas and I live in Arizona, I had to have him shipped. I searched the web for a reliable shipper that had great reviews, low prices and a secure process. Citizen Shipper had everything I was looking for. The woman that picked up my new pup took wonderful care of him and everything went off with a hitch. I definitely recommend Citizen Shipper when you need something shipped :-)
By Amy M.
Our driver picked up, carefully packed, and delivered everything as promised. He was super nice and easy to work with. We have recommended CitizenShipper to others. It was a great experience for us.
By Lori T.
I found Citizen Shipper to be the perfect company with competitive prices for the transport I needed. My transport went through flawlessly and I could not be happier. I would definitely us them again.
By Lydia
The fees for CitizenShipper are very reasonable and more in line with my expectations in comparison with other shipping sites. I had one minor issue with a driver... and the support team at CitizenShipper was very responsive and resolved the issue beyond my expectations. Very good experience!!
By Richard M.
After a bunch of guys flaked on me through UShip, I found a great shipper on CitizenShipper. They came on time, treated my pup very well, and the price was reasonable. Highly recommended.
By Keir
Citizen shipper is the best alternative to Uship I've found, and believe me I've looked. their still fairly small, which I consider a good thing. but they've got the platform and the shippers to be great. this is the best thing to happen in the less than load business in a long time. just give them a try, there less expensive, and have better customer service.
By No Wake T.
I have been a customer of Citizen Shipper for about a year and they have really grown and helped my business in the process. I really appreciate the effort they put into keeping in touch with their customers. Jennifer at Citizen Shipper was amazing and knew exactly how to address my small concern today and was so polite and professional. I wish I had employees like her. They better hold onto her. She's a real asset to the company.
By Brian B.
