Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Amazing servicr. I got shipped my car from NY to Tx in two days. Wonderful service by CitizenShipper and Puppy Rush Transportation.
By Kodanda
Response from CitizenShipper· Jan 24, 2018
Thanks for taking the time to leave us a review! :) Glad we could help.
Driver (Evan) was exceptional. Good communication, pick up and delivery on time. Couldn't have been better.
By Cal
Response from CitizenShipper· Jan 4, 2018
Thanks for leaving us a review! :)
submitted info re having dog transported from omaha ne to summerville sc, the bids were forwarded to me immediately and chose one that I was extremely happy with, the process was fast and simple
By Donna
Response from CitizenShipper· Jan 4, 2018
Thanks for your review Donna! Really glad we could help you guys out! :)
Very polite and considerate driver, took great care of my puppy
By Margaret
My driver Matthew L from Citizenshipper was wonderful with our 2 dogs- You could tell he was an animal lover - my dogs went right to him -I would definitely recommend him as our dogs were delivered safe and sound and my shi poo tried to jump back in the car as he was leaving. Thanks Matt
By Jacqueline
Response from CitizenShipper· Dec 29, 2017
Thanks for your review!!
Citizen Shipper worked really great when I needed to ship several large musical instruments across the country. They put me in touch for questions back and forth before even bids were put out. I was also happy that I was giving a job to someone who really wanted it instead of a large company.
By Ja N.
Randy and his brother Mike went above and beyond great experience and would recommend them to anyone
By Jason
Citizenshipper was a very user friendly site. I reviewed my bids with out pressure, selected a great individual and got a very reasonable price. The check out process to book my driver was easy. Our driver Alex delivered our puppies on time, healthy and happy. He checked in, gave updates, and sent pics. He was very kind and professional. We are very pleased with the entire process, especially our driver.
By Renee
Response from CitizenShipper· Dec 20, 2017
Thanks for your review Renee! :)
