Sue was amazing!
Sue was amazing!! She kept in touch the whole trip. She had our mastif and she sent us pictures too.
By Jayme Brady L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Sue was amazing!! She kept in touch the whole trip. She had our mastif and she sent us pictures too.
By Jayme Brady L.
Site was easy to use found right person in minutes no surprises. Would recommend this site and our driver John D.
By Stacie K.
This site was easy to use and made the entire process almost effortless. Would definitely recommend.
By Delight T.
Found a transport service to transport our new puppy from OH to NH. Pick up and drop off times were accurate. Would have liked some pics of the pup on the trip, but pup arrived fine and happy. !
By Linda Jones W.
We had a large piece of furniture that we couldn't lift ourselves and transport through three states. CitizenShipper was a nice option for us.
By Nancy S.
Upon recommendation from our dog breeder, we contacted CitizenShipper for bids on transporting a 10 week old puppy from Florida to Pennsylvania. The form was easy to use and within an hour I had multiple responses from interested drivers all of whom were highly rated and with full profiles to read and review. We were able to select the driver that fit our budget and timeline and the CitizenShipper site made it easy to communicate throughout the entire process. I have already recommended this site to several of our friends.
By Erika S.
Easy to find whatever you are looking for. Competitive pricing.
By Cary S.
Easier to deal with that the other "big online shipper bidding" site. I like that you can private message bidders too. Fee was a little high, but the total cost was still less than other quotes. The broker and shipper both we courteous and professional. Both were clear and easy to communicate with as well.
By Matt H.