Successful shipment
Quick registration and easy to communicate with would be shippers. Would definitely look to citizenshipper again.
By Melanie M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Quick registration and easy to communicate with would be shippers. Would definitely look to citizenshipper again.
By Melanie M.
We adopted a dog, and transported him across country. This site matched us with experts, in this field. Can’t recommend enough
By Brian P.
Wonderful service and east to use . Very fast , would totally recommend to others
By zelda T.
Do not trust this company, they throw a ridiculous deposit on top of an expensive fee that is non refundable. Mine was 150 dollars and I gave them months notice to change it, they said they would credit it, with no codes, so I would purchase another order through them. They will rob you blind feeding on the love you have for your pet. The company sucks, I’d rather go through Craigslist.
By Alex J.
They were great. My dog's arrived safe, healthy, and on time! Very pleased.
By Nikki M.
I give Pet Air Transportation FIVE STARS!! I purchased 2, 8 week old Shih Tzu‘s from Delaware. I needed them shipped to me in California. Raymond contacted me immediately. He knows the flight patterns, and was able to get a quick and seamless transport for my new puppies! Raymond from Pet Air Transportation was courteous, professional, friendly and was on time for pick up and drop off. He also kept in touch with me in between flights and sent me pictures during transport. Even a FaceTime call!! I’ll admit, I was pretty skeptical about using this service. But Raymond was able to eliminate all of those fears. THEN he had an unbeatable price!! I would use Pet Air Transportation and Raymond over anybody else!! And he comes highly recommended!! Thank you Raymond
By Julie S.
Lindsay made shipping my pet across the country a breeze. She was very understanding, easy to work with, and affordable.
By Arianna
Great website. Lots of options and easy to use.
By Angel