Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Tim T. Was the person who took our baby (Lab) from FL to AZ. His timing was perfect and he always kept us posted with his location, pictures of our dog and with answering any questions during the trip. Tim is a pet lover and provided excellent care for our boy!!!
By Emy F.
Karrie was amazing! Drove my little dog Frankie from MI to FL!
By Tracy C.
I didn't like the fact that citizen charged so much above the transporter fees but I did appreciate everything transporter did to make sure pup made to location
By Amanda
CitizenShipper has a great site. We found an excellent pet transport company in LV Transport. They do all the leg work in vetting these companies and it allows for competition to help drive the price down. I'd use this site again and again. Couldn't be happier.
By Arthur M.
Fast reliable And friendly
By bobby R.
Totally made me feel at ease driving my pups across country! Super friendly and patient with both my pitbull and beagle (: the driver I had was name Shane! Would totally recommend this site instead of flying your babies !
By Celina B.
We used Jason R. to get our new baby mini Aussiedoodle from Alabama to Minnesota. Not only did he do it at a very reasonable price, but he was very interactive with our puppy and made sure he got the attention he needed on the trip.He sent updates by text and even sent pictures!
By Stephanie G.
We Booked a shipment for our puppy with R&M Transports through CitizenShipper! We had the best experience and highly recommend!
By Josh H.
