Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
My driver was awesome from start to delivery! He kept me informed with pictures and concerns. He was very kind and on time. I will be using Citizenshipper again!
By Rachel L.
Response from CitizenShipper· Oct 11, 2019
Thank you for your review Rachel, we look forward to have an opportunity to have you as a customer again in the future :)
I had a great experience with CitizenShipper. Highly recommend doing your research before selecting a bid. Some groups are too goo to be true. But if you find the right one, you wont be disappointed.
By Kylee J.
Response from CitizenShipper· Oct 7, 2019
Thank you for sharing your insights Kylee, we're happy to hear you had a good experience using our service :)
Amazing service
By Makayla B.
Response from CitizenShipper· Oct 7, 2019
Thank you for your feedback Makayla!
Everything was Great, went above and beyond what was needed. She was great and picked up and delivered in a timely manner
By Roger D.
Response from CitizenShipper· Oct 7, 2019
Thank you for your review Roger :)
We booked with Roadsideplusllc.com through CitizenShipper. We decided to fly to Florida for the seven months we are in Florida. Driving had gotten to be a real hassle with awful drivers, construction, etc. However we have a 98# lab mix that wouldn't fit under the seat for sure!! This service was the best ever. Cherisse and her husband Eric, picked up our dog, Buddy, in Pittsburgh on the 1st of Oct and delivered him on the 3rd of Oct in Port Charlotte, FL. Throughout the trip, Cherisse kept us advised on how he was doing and sent many pictures. They had all the necessary bedding, crate, food & water, and socialization. They made stops for walking and potty time. Buddy was very happy to see us in FL, but it was obvious he liked both Cherisse and Eric. He had no show of anxiety or trauma from the experience. We will continue to use this company for all our future back and forth trips to and from FL. I highly recommend this company for the well organized transport and the obvious care for the animals in their care.
By KATHLEEN K.
Response from CitizenShipper· Oct 7, 2019
Thank you for such detailed review Kathleen, we look forward to facilitate your trip requirements in the future, enjoy Florida!
I just can't say enough how impressed I was with the service of transporting my little dog. I was a nervous wreck, but they kept me updated with photos and videos throughout drive. I would highly recommend them!!!!
By Pam K.
Response from CitizenShipper· Oct 7, 2019
Thank you so much for sharing your insights. Please feel free to share a photo on social media and tag us so we can share your excitement together! :)
worked out flawlessly . would use again. the transport company treated our puppy as if she was their own. constant updates and contact in a safe manor. Trip was direct and fast and affordable. thank you so much for this service.
By Andy M.
Response from CitizenShipper· Oct 7, 2019
Thank you very much for your kind words and recommendations Andy! We look forward helping you ship anything you need in the future :)
This service was very reliable and trustworthy. I was happy that I found this service and that it was actually legit.
By Raven G.
Response from CitizenShipper· Oct 7, 2019
Thank you for your review and recommendations Raven :)
