Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
The transporter that you guys sent to us and bid on our kitty was awesome Mark was just a great driver you guys really hooked us up thank you so much if you’re gonna have a shipper you want citizenship used to be the one
By Richard F.
Driver was courteous and wore a mask upon pickup and arrival. Dog was very happy!
By kimberly M.
Amazing experience! This was my first time using citizenshipper and I got a quick response from Lucky Tails Transport that they were in the area and could bring me my baby. I was nervous since she's never traveled alone but I am grateful that there are companies like that love animals and go above and beyond to reunite fur babies. Lucky Tails Transport was great! The gentleman updated me and my baby got here safe. Thank you again! I would definitely recommend Citizenshipper and Lucky Tails Transport!:)
By Brenda
I had a puppy shipped a 9 week old Irish Wolfhound puppy with Texas Star shipper Stephanie, and She was totally awesome. She arrived 11 hours earlier the expected 😁 and got my little puppy home to me fast. She took awesome care of my puppy walking him along the way and when he got to me he wasn't all stressed like with some shippers that I have used. Very easy to talk to, very nice, gave pictures along the way and replied back asap when you write to her. 10 Stars in my opinion 👍 Thank you Stephanie Great Job and I will recommend you to anyone I know and also use you whenever I need anything moved.
By PAT
I had a wonderful experience with citizenshipper. My driver was very professional and accommodating. I will definitely use this service again.
By L'Oreal T.
Emi is the best! Not only did she take the best care of Alfie she has a sense of humor too! She kept me updated on when she would be picking him up. She also sent me pictures of him through the whole trip. From South Dakota to Washington! Her vehicle is pet friendly with great ventilation. Definitely had lots and lots of experience! You pay for what you get but Emi was very very reasonable!
By Jale B.
Great process overall. I got to pick the driver that best matched my needs.
By Breeanna H.
What a great service and experience. Almost instantly we had numerous quotes for our pet transportation. Could not be happier with the service. Highly recommend!
By Justin M.
