Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
They picked up our pup when they said they would, and took care of him the whole way here (includig givnig him a bath!). The whole arrangement went great, and we a re so happy we got our little friend Coal here when they said he would arrive. Excellent service including regular check ins and a tracker online. Great job! G-
By George S.
So glad I stumbled upon CitizenShipper! Found the perfect guys to transport our dog, Coco!
By Kristine A.
Great company that provided quality transports.
By Michael F M.
Boston Transport is a perfect example of you get what you pay for. A little pricier than other quotes but so worth it. Travel arrangements were made timely and seamlessly. Our driver Stevie communicated with both us and the breeder. All time lines were met. Stevie kept us up to date on our pups trip from Iowa to Massachusetts by sending pictures and information. When she arrived she was friendly and cheerful even after a very long ride through snow and rain. She even gave us a few pee pads be ause she noticed our girl was comfortable using them. In our mid sixties, this will probably be our last need for puppy transport but I will recommend Boston pet transportation whole heartedly to anyone in need!
By Andrea Legacy C.
Easy to see bids. Easy to use. Easy to read. Easy to arrange transport. Thank you Citizenshippers, for making everything easy. Special thanks to A & H Transports / Amanda and Hezee Transports for being totally Trustworthy and dependable.
By Tí V.
You pay a fee to the company that differs on the amount of the overall cost. Then you don’t need to pay the driver until they arrive. I used CitizenShipper to transport a new puppy I bought and TJ was our driver. She sent updates and pitches, we were texting so it was so easy. She took great care of my pup and seemed to be a great person as well. I am so happy with my choice to use CitizenShipper. Or was my first time and if I needed to have something shipped again it would be first on my list!
By Jacalyn K.
Awesome service. Highly recommend.
By Ashley G.
The service was awesome and very friendly and easy! From the start of reaching out to people and going back and forth was awesome! Within a couple of hours we had our booked date for our boys to be picked up with no hassle! The commutation, friendly ease of the website and availability to stay in contact made it much more worth it and overall comfortable
By Tamieka D.
