Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Good transport. Timely arrivals and communication during transport. Dog well adjusted and happy upon arrival. Would use again
By mumom
Response from CitizenShipper· May 1, 2025
Thank you for sharing your experience! We're happy to hear that your dog arrived safe, happy, and well-adjusted, and that you were pleased with the communication and timely service. It was a pleasure assisting you, and we would love to help you with any future transport needs!-Karla
I found citizen shipper online and it turned out to be a great resource in helping me transport two large black dogs across the country. For a fee they provide you with a number of companies who then bid on your request for transportation but you are paying for insurance, background checks, etc., which I found to be very comforting. You then deal with each individual company about your particular needs some will haggle with you over the cost and then you choose the company. It was a wonderful resource for me and made a very difficult stressful situation much more pleasant. The company we chose was wonderful and we were very pleased with All Aboard Transportation & Josh! I would highly recommend CitizenShipper for any transportation needs!! They were great!
By L S B.
Response from CitizenShipper· Apr 28, 2025
Thank you so much for sharing your experience! We're thrilled to hear that CitizenShipper was a helpful resource. It’s great to know that the process, from receiving bids to choosing the right transporter, helped give you peace of mind. We’re glad you had such a positive experience with your chosen driver! Thank you again for your trust and recommendation!-Karla
My great dane was delivered by the best person possible! Simon C was who I needed to reassure me that my pup was in awesome hands
By Nicarra
Response from CitizenShipper· Apr 28, 2025
Thank you for sharing your experience! We're so happy to hear that Simon provided the reassurance and care your beloved pet needed. It’s wonderful to know your pup was in great hands throughout the journey. We truly appreciate your trust in us, and we're grateful for your kind words!-Karla
Citizenshipper was easy to navigate their prices were clear they offered insurance for my pets and the person I did book had amazing reviews as well
By Ashley O.
Response from CitizenShipper· Apr 28, 2025
Ashley, thank you for taking the time to share your review! We're glad to hear that you found CitizenShipper easy to navigate and that our pricing and insurance options met your needs. It's great to know that you felt confident with your chosen driver based on their excellent reviews. We truly appreciate your feedback and look forward to assisting you with any future shipments!-Karla
This is my second time using CitizenShipper and the process was easy and enjoyable. Quoted came in quickly and it was extremely easy to communicate with bidders. I would definitely use the service again.
By Kairis S.
Response from CitizenShipper· Apr 28, 2025
Thank you so much for your kind review! We're thrilled to hear that your second experience with CitizenShipper was just as smooth and enjoyable as the first. It's great to know that the quoting process was quick and communication with the drivers was easy. We appreciate your continued trust in our service and look forward to helping you with any future shipments! -Karla
These prices were the best i could ask for with THE best service ever! My shipper was super nice, kind and hands down amazing! 10/5 stars! Will be using again!
By Sara H.
Response from CitizenShipper· Apr 28, 2025
Sara, thank you for your amazing review! We're thrilled to hear you had such a great experience with your driver and that the pricing and service exceeded your expectations. We look forward to assisting you again if the need arises! -Karla
The people who helped us were great they worked with us and truly had a love for pets. I cannot thank TransPet America enough for taking such amazing care of my dog, Kia. From the moment they picked her up in Savannah until she arrived safely in Atlanta, I felt at peace knowing she was in loving hands. They treated Kia like family, kept me updated, and went above and beyond to ease my worries. Their kindness, professionalism, and genuine love for animals truly touched my heart. I will forever be grateful for their incredible service! Transpet helped me take my dog from Savannah to Atlanta Georgia when I had no other options. They were great
By Ashley R.
Response from CitizenShipper· Apr 28, 2025
Ashley, we truly appreciate your kind words and are so grateful for your thoughtful review. It's our top priority to ensure every pet is treated with the utmost care, and we're so glad to hear Kia was in loving hands throughout her journey. We’re grateful for the trust you placed in us and for sharing your experience! -Karla
That it fast, efficient, quick, and affordable. They’re doing everything great
By Chris A.
Response from CitizenShipper· Apr 28, 2025
Chris, thank you for your kind words! We're glad to hear that you found our service fast, efficient, and affordable. We’re always striving to provide the best experience possible, and your feedback means a lot to us. Thanks again for choosing us! -Karla
