Very easy system with quick responses…
Very easy system with quick responses from trusted shippers.
By Forrest G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Very easy system with quick responses from trusted shippers.
By Forrest G.
I NEVER write reviews but I appreciate this site existing and giving me another option to immediately send my pet where ever I needed him to go. I truly appreciate the brilliance of a site like this!
By Marlene
So far we have no complaints And has been a asset to our company. Our business and been very successful with Citizenshipper. Thank you.
By Stephanie
Very satisfied with the service. Thank you
By Tanya D.
Outstanding service. From the beginning to the end
By CJ
Citizen Shipper was a great help when it came to finding a great puppy transporter. I would reccomend this site based on our experience.
By Brigette
They have horrible hidden service fees and my dogs were extremely skinny when I got them from Virginia to Texas
By Annon
Response from CitizenShipper· May 5, 2022
Hi there, thanks for reaching out. After looking at your account, it does not appears that you sent in a ticket. For dog shipments, the service fee is calculated based on the total amount of miles for the trip. We have a great article going over dog transportation fees - https://citizenshipper.zendesk.com/hc/en-us/articles/5613895217805-Dog-Transportation-Fees I hope this provided some clarity! If you have any additional questions, please email us at [email protected]
I put in a request and was answered right away. I got a few bids and I took one got it set up in a few minutes and it was done. Super easy and I was very pleased
By Brandy