Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Excellent communication and updates. Lots of videos and pictures absolutely will use SitStayGo!
By Donna M.
Response from CitizenShipper· Sep 14, 2026
Donna, thank you for your review! We are so glad CitizenShipper helped you find a transporter who gave you complete peace of mind, and that all the photo and video updates kept you connected and reassured while your fur baby was on the move. We’re always here for you whenever you need transport again!
Very happy with transportation services provided, driver shared her location from the time of pick up to arrival at my house, sent frequent updates and photos, my puppy arrived, clean and healthy
By Daniel D.
Response from CitizenShipper· Sep 11, 2026
Daniel, nothing beats that “they’re finally home!” feeling when you’ve been able to follow along every mile. We’re so glad your puppy arrived home clean and healthy, and that the frequent updates, photos, and location sharing kept you reassured throughout the journey. We’re grateful you trusted CitizenShipper to connect you with knowledgeable drivers!
Our transporter was very caring and had everything prepared for transporting our furbabies. She was also very clear about how to prep the dogs for their adventure. I received frequent updates, pictures, where they stopped for the night in a timely manner. I would highly recommend her if you need to transport your pets.
By Deborah M.
Response from CitizenShipper· Sep 11, 2026
Deborah, hearing that your pups were so well cared for from the moment they left your side means so much to us! We’re happy your driver kept you reassured along the way with pictures, overnight updates, and helpful tips to get your dogs ready for their adventure. We truly appreciate you sharing your experience with CitizenShipper and letting others know about your dependable pet delivery experience!
I had the best experience with CitizenShipper. It was a smooth and easy process. I totally recommend them I promise you will not be disappointed. Thanks to them I found a great person that transported our fur baby safe and sound. Check them out for your transportation needs it’s worth!
By Fernanda M.
Response from CitizenShipper· Sep 11, 2026
Fernanda, nothing makes us happier than hearing your fur baby made it home safe and sound! We’re so glad CitizenShipper made the process smooth and helped you connect with someone you felt comfortable trusting with your pet. Thank you for recommending our pet transportation platform and sharing your experience with us!
Very professional with great communication the entire trip. Highly recommended.
By Dennis H.
Response from CitizenShipper· Sep 10, 2026
Dennis, we know clear communication can make such a difference when you’re trusting someone with your pet’s transport! We’re so glad your driver kept you informed throughout the trip and gave you the professional experience you were hoping for when you chose CitizenShipper. We’d be honored to help you again at any time!
Such a great experience! Quotes came instantly and was able to lock someone in last minute. Quotes were far better than was I was receiving independently and loved that you can read reviews and how many trips they made prior. Thank you again for bringing my baby to me safely
By Nicole A.
Response from CitizenShipper· Sep 10, 2026
Nicole, finding the right driver at the last minute can make all the difference, and we’re so glad CitizenShipper helped make that happen for you! We love hearing that the driver’s past trips and reviews gave you the confidence to move forward and, most importantly, that your baby arrived safely. Thank you for trusting our verified practices with your furry friend’s journey!
This was my first time having a puppy delivered. I was really nervous but London my driver was amazing. Very informative and kept me updated during the whole process. So easy and helpful. Would definitely use them again .
By Shawn S.
Response from CitizenShipper· Sep 9, 2026
Shawn, we know there’s a lot to think about when arranging your puppy’s first delivery, so we’re glad London made everything feel easy and reassuring along the way! Keeping you updated throughout the trip is the kind of high-standard care we want every pet parent to experience. Thank you for trusting CitizenShipper with your beloved pet. It truly means a lot to us!
I needed pet transport in Texas last minute. I posted a bid late at night, got multiple responses and got my doggy the very next day!
By Rachel J.
Response from CitizenShipper· Sep 8, 2026
Rachel, getting a last-minute pet transport request posted late at night and having your dog on the way the very next day is no small thing. We’re glad CitizenShipper helped you quickly connect with several drivers and find responsible pet transport when you needed it most. It’s great to know everything came together so quickly.
