This was a very reliable service
This was a very reliable service. I felt safe with their drivers. Very responsive & professional. Thanks so much!
By Crystal G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
This was a very reliable service. I felt safe with their drivers. Very responsive & professional. Thanks so much!
By Crystal G.
Mike & Dependable Drivers were fantastic!!!.Don't know them but until the time they picked up my 2 pitbulls but I can honestly say it was like dealing with my immediate family.Very caring,always in contact with my wife & myself during the travel and very Professional.I was so blessed to hire them in taking care of my babies.
By Darryl T.
Provided lots of options of background checked and insured individuals. We found the perfect fit and our puppy arrived home safely. Much better than having your pet stuffed in cargo. The drivers walk them, feed them and keep you posted the entire time.
By Tiffany F.
A+++ service Thanks to Amber And Ben
By mario P.
I had a good example with CitizenShipper. I received numerous quotes, and each quote had a profile that made me feel comfortable with the shipper.
By Danny S.
My dog got very I’ll, I therefore needed to cancel the service. I provided four vet statements and was not refunded the fee. I don’t want to hear that this falls under unforeseen circumstances. Theses circumstances are devastating to me. I don’t want a response other than a redo.
By Cathy
Very easy and dependable way to transport your pet! Every thing went smooth and easy & safe.
By Jay
Thank you. Was very helpful.
By Karl G.