Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
I was referred to this site, had no clue it existed but all I can say is genius! Using this website gave me the confidence and comfort in knowing that there is a tool to find an honest and highly recommended person to ship something for me.
By Missy M.
Great driver. Did exactly what was promised and took great care of our dog.
By Daniel V.
When Christopher arrived, he immediately made my dog comfortable. He was so accommodating and professional and I would definitely use Citizen Shipper again!
By Leanna S.
Great experience in quickly finding a reputable transporter to complete a last minute transport. Whole process was smooth, easy and transparent.
By Laura W.
Great communication
By Derrick
I found CitizenShipper while looking for a way to transport my dog from TN to ID. I had many responses and quotes from various people/shippers so I had a lot of choices. I ended up booking with a "Flight Nanny" and had my dog flown to me rather than have her travel 3 days cross country in a car. I couldn't be happier to finally be reunited with my fur baby.
By Pamela
Nathan the driver of Ace, our dog was super responsible and dog friendly. He and CitizenShipper were always in communication.
By Mariteresa
My dog was safe and loved all the way from Lincoln NE to Cape Coral FL. She was a solo passenger with lots of humans to keep her company.
By Julie D.
