Process was easy
Got plenty of quotes very quickly from which I could choose
By Roger
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Got plenty of quotes very quickly from which I could choose
By Roger
Everything went smooth and to plan
By Mark J.
Miss B took excellent care of my Labrador Vegas to Florida. Excellent communication
By Jackie
My new puppy was picked up on time with frequent updates—very happy
By Dr. Mary R.
Super easy to find lots o options to get our puppy delivered across states. 2 nd time we used the service.
By Denise
• Quickness of many transporters reaching out to offer bids • The frequent updates and communication from my chosen transporter, which I chbased on her many 5-star reviews as well as her listed credentials • The proper grammar used by my chosen transporter during all text communications • My transporter took the time to keep not only muself, but also my breeder updated during the transport (including photos) • The transport was direct and as quick as possible considering the distance between pick-up and delivery locations • My puppy arrived in good condition
By Vittoria
Response from CitizenShipper· Jan 17, 2023
Dear Vittoria, thank you for taking the time to share your feedback with CitizenShipper! It’s always great when we’re able to provide our customers and their beloved pets with the level of care they deserve. I’m very happy that you had a stress-free and memorable transport experience with us. We look forward to working with you again in the future!
I had never heard of Citizen Shipper. I came across it when I had an urgent need to transport an animal across the country. I was able to understand the process as it unfolded with the help of my shipper, Keith. Everything went smoothly and I am very pleased. I’ve been telling people about my CS experience ever since.
By Greg C.
Thank you for transporting my pet across country, good job
By Michael