The company's phone number sent me to a…
The company's phone number sent me to a medical company. I tried calling to dispute a charge that went through, but never received the services from the individual that was hired.
By Frank
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
The company's phone number sent me to a medical company. I tried calling to dispute a charge that went through, but never received the services from the individual that was hired.
By Frank
My driver cancelled and they still haven't given me a refund.
By Marrie
site was easy to use.
By Disappointed C.
I had a 5-star experience with ADL. They were not only the cheapest to ship my new car from New Jersey to Arizona, but they were also able to pick it up the same day as my booking and on top of that I received the car sooner than expected!! They were also very helpful and available during the entire process!!! I'll use them again in the future if needed!
By Wlad
The driver made it so easy from picking up to delivery ty very much will use again Paul morgan
By Paul M.
My experience was great, but your finders fee is really hard to stomach! It’ll affect my decision to use your site outside of an emergency.
By Avi-Yona
Very easy to work with and make arrangements for the shipping of our pet would definitely recommend
By Tammy M.
Great shipper, great communication, and they definitely take care of your pet during transport. Very very reasonably priced also. Will definitely use them again in the future.
By Valued C.