Very Helpful
I never knew about this sight until I bought a puppy on puppies.com. Its very helpful giving you confidence in the drivers knowing they have been checked out. And the reviews were a big help too.
By Dawn A R.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
I never knew about this sight until I bought a puppy on puppies.com. Its very helpful giving you confidence in the drivers knowing they have been checked out. And the reviews were a big help too.
By Dawn A R.
Amazinggggg people ! Great communication! Professional handling . I can’t say enough! I’ll definitely work with you guys again . Thanks for the great service
By Niloofar M.
I'm so glad that I found CitizenShipper! I was able to find a reliable transporter to bring my new baby to my home!
By Juanita C.
Very prompt reply for shipping options. Would recommend.
By Todd M.
Seamless delivery of multiple bids made shipping my pet easy. Fee seemed a little high for the shipment almost 20% of the total shipping cost. Overall, i guess you get what you pay for! Went off without a hitch!
By Sean
Process was easy and fast
By Tuesday
Bill from Southern Cross, provided a very fair quote within only a few minutes of my post. He turned out to be very responsive, punctual and professional. Great experience.
By Greg
Didn’t expect the unknown fee of $65. Other than that, awesome service. Just make sure to turn your notifications OFF.
By Casey B.