Security
Lots of transporters to choose from. Had a sense of security having a company behind these transporters.
By ROBERT G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Lots of transporters to choose from. Had a sense of security having a company behind these transporters.
By ROBERT G.
Had a great experience with my 12 year old Shi Tsu traveling with JB Transport, via Citizen Shipper.
By Elizabeth F.
It was great to have a vast majority of qualified professionals to choose from to transport my pets. Thank you!
By Gloria
We were able to set up shipping of our dog quickly, with little notice, at a competitive rate, and the driver went above and beyond to provide great communication and care during the trip.
By Charmaine
Highly recommend Citizenshipper! They're a legit company that pairs you with legit people for your needs!
By Anthony
The greatest!
By xtina
First time user and I really liked getting multiple provider options for ground pet transport. Having profiles and reviews all in one place made the process so much easier to find someone that fits your needs and your budget. Highly recommend!
By Michelle
Connected me with many qualified professionals, including the perfect match for our job.
By Kacy