Great communication
Great communication. Friendly people.
By Caroline
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Great communication. Friendly people.
By Caroline
Hekp was here when i needed it.
By John L.
Easy to use website and excellent support staff!!
By NS
This was my first time using citizen shipper and it was a great experience. It was so nice not to be calling all the different shippers individually and giving each one the information for the trip. Wonderful service. I will definitely be using citizenshiper again
By Holly
Chose a safe driver who was licensed and insured ! I’m Happy citizen shipper made it easy for me to see the reviews and qualifications of each driver. How far they’ve driven, and if they have background checks. Easy process overall.
By Sam
Provided so many choices for my new puppy. The transporter I chose Kim L was wonderful and we knew we had the approval of your company. Overall a wonderful experience. Would not hesitate to use your services again. Thank you
By Barbara D.
So much better than ANY other pet transport service. Found an AMAZING service for a fraction of the cost as other pet transport services.
By Alex V.
10/10 amazing experience
By Hf