great driver
great driver. clean equipment
By Don
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
great driver. clean equipment
By Don
It was great to have a service that I could find for my pup to be transported across country. However, I found it difficult to navigate after my delivery. As I am attempting to unsubscribe or cancel my subscription and the site won’t allow me to find the helpful button that it’s telling me to get to. The help guide is very good at explaining how to go about it, however, it hasn’t worked for me, as well as it might for others. Also, there was nothing telling me how much the fee would be prior to booking so I ended up spending $155 just to use the platform. There are many platforms out there that do not charge that large sum of money to use them. This is my reasoning for three stars.
By Lauri J.
We are very happily with our entire experience. You hooked us up with a very professional person to handle our needs. We would definitely recommend you to anyone.
By Mark A C.
Easy and great service
By Sarah
Fast and reliable communication.
By Amante F.
Great service that allows direct access to so many shippers.
By Erik
Got nothing negative to say, y’all did your job, and did it very well, one happy customer I’ll be returning in the near future Thank you
By Joseph J.
Vicki was amazing! She kept in contact with me. She loved on my fur babies the entire trip. She took her time and made sure they were comfortable. She was knowledgeable and knew what they needed.
By Cris