Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Excellent. Very convenient service.
By Anna
Response from CitizenShipper· Aug 16, 2023
Thank you for the positive feedback! We're delighted to hear you found our service convenient. If you ever have questions or need assistance in the future, please don't hesitate to reach out to our dedicated team at [email protected].
Mario,is the BEST !!! he was professional, caring, and took time to make sure my cats were well cared for. we were told what to expect from day one of talking with Mario. Mario kept us updated throughout the whole time, from before pick up, to traveling, and to drop off. Mario gets 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
By John M & Mary S.
Response from CitizenShipper· Aug 16, 2023
We're thrilled to hear about your wonderful experience with Mario! Ensuring the well-being and safety of your pets is our top priority, and it sounds like Mario truly embodies that commitment. Your glowing feedback is a testament to the dedicated individuals within our network. Should you ever need assistance or have more tales of great experiences, don't hesitate to connect with us at [email protected].
DNA pet transport was amazing. Great communication, they kept the schedule they gave me. They were actually early with the drop off. An amazing couple. Citizen shipper made this process seamless and less stressful. My Son, Bean and I thank you. We are full of gratitude.
By Jnel
Response from CitizenShipper· Aug 16, 2023
We're elated to hear that you had a positive experience with DNA Pet Transport through CitizenShipper! It's heartwarming to know we played a part in making the journey seamless and stress-free for you, Bean, and your son. Should you ever need any assistance in the future, please know our dedicated Support Team at [email protected] is always here for you.
Easy process and quality shippers !
By KV
Response from CitizenShipper· Aug 16, 2023
Thank you for your positive feedback! We're thrilled to hear that you found the process straightforward and were satisfied with the quality of shippers on our platform. If ever you need assistance or have suggestions in the future, our dedicated Support Team at [email protected] is always here to help.
There were so many options to choose from. The site was easy to join and user friendly. I will definitely recommend to others.
By Sherry W.
Response from CitizenShipper· Aug 16, 2023
Thank you for your kind words and for recommending CitizenShipper! We're delighted to hear that you found our platform user-friendly and comprehensive. Should you have any suggestions or need assistance in the future, don't hesitate to reach out to our dedicated Support Team at [email protected]. We're here to help and always eager to enhance our services based on valuable feedback like yours.
CitizenShipper provided me with a multitude of options for transporting a pet. I was in a pinch, and I was able to get the services that I needed at a reasonable price. I would highly recommend!
By Vaishali N.
Response from CitizenShipper· Aug 16, 2023
Thank you for taking the time to share your experience with CitizenShipper. It warms our hearts to know that we could assist in easing your anxiety during such a crucial transition for your pet. Should you have any more questions or need assistance in the future, our dedicated Support Team at [email protected] is always here to guide you through the process. Your feedback is invaluable to us, and we appreciate the trust you've placed in our platform.
Connected me with the right person for the task at a reasonable price
By Mike H.
Response from CitizenShipper· Aug 15, 2023
Thank you for your feedback! We're pleased to hear that CitizenShipper was able to connect you with the right person for your needs at a fair price. Our aim is to make such matches seamless and beneficial for all parties involved. If you have any future needs or questions, please don't hesitate to reach out to our dedicated Support Team at [email protected].
I would highly recommend CitizenShipper! I was able to find the perfect person to deliver my puppy in Vegas. It was such a great experience 🙂
By Jennie L.
Response from CitizenShipper· Aug 15, 2023
Thank you for sharing your delightful experience with CitizenShipper! We're thrilled to hear that you found the perfect person for your puppy's delivery in Vegas. Your satisfaction is at the heart of our mission. Should you ever have questions or need assistance in the future, our dedicated Support Team at [email protected] is always ready to help. We appreciate your trust in CitizenShipper and look forward to serving you again.
