Great service
Great service. Look forward to the next delivery.
By Sean
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CigarClub is a cigar membership and gift shop that handpicks cigars for you based on your taste preferences.
CigarClub (cigarclub.com) has 257 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
257 approved reviews, newest moderated first
Great service. Look forward to the next delivery.
By Sean
Really enjoy my subscription. Customer service is excellent. Only thing I wish they would send more boutique brands.
By Cesar
Response from CigarClub· Nov 30, 2018
Thank you for the great rating and the input! We are working on increasing the variety of small batch and tried and true brands. If there is a particular small batch brand you would like to see in the mix -- please let us know by sending an email to [email protected].
I like getting cigars related to my flavor profile every month. This makes it a personal fit to me and not a general cigar monthly box that everyone gets the same thing. I have since changed my flavor profile to see if the cigars send changed too and yes they did which means it works. CigarClub.com is taking the information and the reviews I submit on the cigars they sent me and their making a conscious choice on what cigars to send me. I now have my very own personal cigar sommelier that is sending me cigars based on my flavor preferences and liked cigars. I would strongly recommend this club to anyone that wants to start building their cigar portfolio and grow in their passion for cigars!
By Rob G.
Response from CigarClub· Nov 30, 2018
Thank you for the nice review! It's true....our algorithm for determining your selections is for real! Very glad you are enjoying your membership.
Great company. Great service. Great cigars.
By Brandon
Response from CigarClub· Nov 30, 2018
Thank you! Great customers too!
I am always pleased with the selection each month. I'm getting sticks that I don't see in my usual B & M.
By Buck B.
Response from CigarClub· Nov 30, 2018
Thank you for the review. We like to mix it up and support some of the smaller batch, boutique blends to really give you something unique that fits with your flavor profile. If there is something you really like and want to purchase a box, B&M's are always happy to pick up a brand for you if you ask.
Superb user experience.
By JDP-Mobile
Great Service and Excellent Product. Superb Customer Service!
By JG
Awesome service & great selection. Highly recommend. Great gifts too!
By George