Love the fact that I can change my…
Love the fact that I can change my style of cigar.
By Robert
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CigarClub is a cigar membership and gift shop that handpicks cigars for you based on your taste preferences.
CigarClub (cigarclub.com) has 257 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
257 approved reviews, newest moderated first
Love the fact that I can change my style of cigar.
By Robert
Poor communication in regards to a giveaway for Halloween still have not received a response.
By Genaro
For the most part I’ve enjoyed the cigars that have been sent. However There are two cigars I’ve smoked that I actually liked enough to rate say I would like to “receive again” and yet they have not been re-sent. What’s the point if u won’t even send me what I like
By James
Response from CigarClub· Dec 7, 2018
We are happy to hear you are enjoying your selections. We do look at your reviews and your likes and dislikes, but we consciously don’t resend the same cigar within six months to enhance the discovery element of our service. We use the data to send you similar blends so that you can continue to experience new and varied products. We hope that if someone likes a stick enough, they will visit their local brick and mortar retailer with their new educated palate and ask for that favorite stick by name. Thank you for the feedback. We will certainly keep this in mind as we continue to enhance and expand our services.
Exactly as advertised. Cigars arrive pretty quickly after I get the shipping notification
By Jay
Great selection every month. Love the personal touch of their packaging and cigar selection
By Marx
Awesome Selection of premium cigars. My favorite way to try lots of different brands and types!
By Jonathan
Takes the pressure off you as you shop for the right cigar which is right only after you tried it. Thanks to your company we try different cigars from a variety of places and some win and some don't , either way you learn.Most have been worth while.Keep up the good work.GMcG.
By Geoff
CigarClub has exceeded my expectations in a premium box service. The customer service and selection is second to none. I highly recommend!!
By Terrence