Very Efficient
Cigar Club was very efficient with my order. The order arrived much earlier than was expected and everything inside is great! Thank you Cigar Club.
By Brian
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
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CigarClub is a cigar membership and gift shop that handpicks cigars for you based on your taste preferences.
CigarClub (cigarclub.com) has 257 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
257 approved reviews, newest moderated first
Cigar Club was very efficient with my order. The order arrived much earlier than was expected and everything inside is great! Thank you Cigar Club.
By Brian
TI’m on month 3 and have had no problems. The boxes seemed to ship faster each time and they have a great mix of freebies and gifts that come with the cigars. I’ve discovered new favorites that I wouldn’t have found if I hadn’t of joined CigarClub.
By Leffy G.
second batch of cigars so far very pleased with selection, quality and service.
By scott
Prompt delivery. These are great cigars that are extraordinarily well packaged to keep them fresh and protected from shipping damage.
By Ken
Great cigars that let me explore within a taste profile I enjoy for a good cost to value.
By Adam
Got my first box and happy with the selection. Signup process failed to give refer a friend, but customer support has noted this will be correct in next shipment.
By Mike
Great new way to get cigars you may have never picked yourself. Fill out the information on what type of cigars that you like and they hand pick them for you. I can't think of a better way to get cigars and that is why I am a member of the club!!!!
By Augie
I would give three stars only due on my last shippment one of the cigars were crushed.
By Matthew
Response from CigarClub· Feb 19, 2019
Oh no! That is not good. Rest assured that when they left our HQ they were in perfect condition. We use the USPS for our shipments, and even though the cigars are protected in the box for safe shipment, it is a parcel that is traveling with hundreds of thousands of other parcels and the occasional box ends up in the hands of someone having a bad day. Our customer service department will be reaching out to you to replace your damaged cigars. If this ever happens again, please be sure to let us know. Thanks for your membership and your review!