Great product
Great product. Great customer service, shipping was fast. It matches the others I have.
By MMB
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
589 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop traditional German handcrafted Christmas Decor. We carry German Pyramids, Nutcrackers, Incense, Smokers and more. Celebrate Christmas Today!
ChristKindl-Markt (christkindl-markt.com) has 589 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
589 approved reviews, newest moderated first
Great product. Great customer service, shipping was fast. It matches the others I have.
By MMB
Company was very welcoming, responsive and kept me informed regarding my purchase and delivery.
By JTK
great website- fast shipping. Well done.
By Geoffrey H.
My orders arrived in a prompt and timely manner and in good condition. The first fan assembly was too small for the pyramid it was going on and I have tried every way available to contact you about a return with absolutely no response either via the message system on the orders or via the sales@ e-mail...would be nice if you listed a phone number to aid in this process. It's like you don't want to be contacted...The products are excellent...the customer service is a 0.00.
By Brian W.
Response from ChristKindl-Markt· Jan 6, 2025
Sorry that we're slow to respond. Due to some unfortunate events, we are down to 2 staff to manage the shop. We'll be fully staffed once again soon :)
Fast response and felt appreciated for our order
By Jennifer O.
I have a 50 year old Christmas pyramid my husband and I purchased in Germany in 1976 and noticed one of the fence caps was missing when I set it up this year. I found the exact replacement part on your website. Thank you so much for helping me keep it in perfect condition.
By Jane
Excellent products and customer service.
By Maureen F.
The timely manner I received my purchase was great. I lost the pipe for a german smoker I purchased as a gift. Had the pipe in three days. Very satisfied.
By Lisa S.