Overall service and quality of product…
Overall service and quality of product good. However I ordered the wrong size , the description was a bit misleading , the candles I ordered are too short.
By Thomas A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
589 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop traditional German handcrafted Christmas Decor. We carry German Pyramids, Nutcrackers, Incense, Smokers and more. Celebrate Christmas Today!
ChristKindl-Markt (christkindl-markt.com) has 589 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
589 approved reviews, newest moderated first
Overall service and quality of product good. However I ordered the wrong size , the description was a bit misleading , the candles I ordered are too short.
By Thomas A.
I always come here first to look for any German products I need, especially around the Christmas holidays. They have never disappointed me. It always arrives quickly too, and the quality is excellent. I have shopped with them for many years now.
By Heidi B.
Beautiful Nutcracker. Well made. Speedy delivery. We purchase one a year. . Would love to see a coupon for next years purchase
By Patricia
The item was exactly as described, and shipping very quick.
By Michael
Great website, easy to purchase online and fast delivery. Love it. The products are beautiful, all handmade in Germany.
By Katja M.
Nutcrackers were amazing
By Marilyn G.
Ordered paddles for a pyramid, didn’t fit mine , length correct end to insert I hole in “axis”too big. Inexpensive item wanted to return since the shipping was the most expensive part, was told I had to pay fir return shipping , certainly not customer friendly
By Catherine R.
Response from ChristKindl-Markt· Jan 5, 2020
We provide detailed measurements and we use gauges to make those measurements so they're spot on... If you measured incorrectly than, yes, it is your responsibility to have the item sent back to us. That said - - we waived all restocking fees! That was pretty customer friendly :)
Great selection! Prompt service!
By Joe K.