great service
I love the store and service.
By Gertrude
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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520 reviews
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With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
520 approved reviews, newest moderated first
I love the store and service.
By Gertrude
It Was a good buy and the shipping was fast and there was no problems with the shoes
By Veronica
I have purchased the Extra Credit flats several times and the last two times the sizing has been slightly off and the shoes have literally come apart after only a week of wearing. Literally. The sole has come off of the shoe after several days and the metal shoe tip was off after the first day of wearing. I love the look of them but the quality is not like it was.. no bueno.
By Elle
Your representatives were very fast at responding back to me and getting my package shipped out
By Alexis
Love the shoes and quick delivery!
By Cynthia
I wore my flip flops 1 time and for only 3 hours. After 3 hours the shoes broke. It was extremely embarrassing because I was on my cruise when they broke
By AngryCutie
I ordered a pair of heels and they came before expected delivery date
By Monica
Response from Chinese Laundry· May 28, 2015
Dear Monica - We're glad that your order came earlier than expected. More time to show off your new shoes! Scott - Chinese Laundry
Loved my shoes!!
By Megan
Response from Chinese Laundry· May 28, 2015
Hi Megan - So glad that you love your shoes from Chinese Laundry. Enjoy! Scott - Chinese Laundry