So disappointed in this chair
So disappointed in this chair. After 2 months it stopped working. Very uncomfortable for sitting long hours. Seat is hard and very uncomfortable. Massage was nice when it worked. A complete waste of money.
By Rhonda H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
246 reviews
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We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Chill Chair (chillchair.com) has 246 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
246 approved reviews, newest moderated first
So disappointed in this chair. After 2 months it stopped working. Very uncomfortable for sitting long hours. Seat is hard and very uncomfortable. Massage was nice when it worked. A complete waste of money.
By Rhonda H.
Really impressed with the Chill Chair, super comfortable and the massage function is a genuine standout, especially after a long day. It feels well built and easy to set up, and I’ve found myself using it more than expected. Overall, a great balance of comfort and practicality, definitely worth it.
By Dean A.
Great product
By Elizabeth C.
Great product and great overall customer service!
By Neil K.
Their customer service is spot on. We had an issue with the foot massager and the company sent a quick replacement when the fault was found. No questions asked.
By Rose
Absolutely prompt delivery.Excellent customer service and the soul mate foot massager is fantastic. Our whole household is more than happy with this purchase. Highly recommended for tired feet
By MISS MARYAM B.
Great product (Sole Mate) and great customer service! I look forward to purchasing the chill chair next.
By Janice
lovely foot massage
By Asatire