Still haven’t received my item and…
Still haven’t received my item and still haven’t gotten a response on where my item is after emailing and asking the status a week ago. Poor customer service, not shipped in a timely manner.
By Ashley S.
Response from Child Universe· Feb 11, 2026
Dear Ashley Stuart, Thank you for taking the time to share your feedback. We’ve reached out to you by email regarding your concerns. Please check your inbox when convenient. Your satisfaction matters greatly to us, and we’re committed to helping resolve this. Kind regards, Pavel Child Universe Customer Care Manager