The machine stopped working after 3…
The machine stopped working after 3 bags. There is a sound coming from the bags that makes me believe they are not vacuum safe. This is a scam!!!
By ABBOTT N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
451 reviews
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Chefpreserve is listed under Appliances & Electronics.
Chefpreserve (chefpreserve.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
451 approved reviews, newest moderated first
The machine stopped working after 3 bags. There is a sound coming from the bags that makes me believe they are not vacuum safe. This is a scam!!!
By ABBOTT N.
My device does not work. Also, I was charged $99.00 and it is advertised much cheaper on a number of sites.
By sarah K.
The vacuum sealer stopped working after using it 3x. Tried charging it, but it won't charge. I tried contacting the company without success . I punched this product less than a month ago thru Klarna.
By Veronise C.
my problem with this company is they do a bait and switch when I ordered the item. It was on sale. It showed. I was gonna get three containers, the vacuum sealer and the bags and it even showed on an email through them that this is what was being fulfilled in my order . Chef preserve did not fulfill the order they kept out the containers and when I reached out to them about it and showed them proof of pictures and what was showing on the site and on my email that i was supposed to have the containers they brushed it off and just told me I need to purchase it separately.
By Jennifer and A.
Sometimes it works. sometimes it doesn't. I can not use the bags after they have gpne through the dishwasher. What is the prioblem?
By Barbara B.
Had this machine for about a month then it quit. My bad! sucked up some liquid into the machine. No bueno! Company stepped up and replaced it. So happy, I love this product.
By Rich C.
stop working after the second time.
By Barbara Ewing S.
Overpriced garbage. Bag lost suction the next day. The pear slices I put in it overnight went all smooshy and brownish. $150 for what? The nerve! When there are better brands and reputable at the same price or even more affordable.
By Ana V.