vacuum quit
I loved it. then all of a sudden, the vacuum attachment quit working. I have only had it a few months.
By Mary Lou F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
451 reviews
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Chefpreserve is listed under Appliances & Electronics.
Chefpreserve (chefpreserve.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
451 approved reviews, newest moderated first
I loved it. then all of a sudden, the vacuum attachment quit working. I have only had it a few months.
By Mary Lou F.
I find the bags difficult to seal and once used and washed can't get them to close so haven't been able to reuse
By Geri P.
So far so good. I purchased mine thru Amazon with a credit card. My credit card covers what I purchase using it and Amazon also covers what is purchased from them. I can't find anything on the web site that lets me activate my 2 year warranty.
By Karen G.
Customer service is unresponsive. Sent 3 messages through their website and have not received any response. Unreliable.
By Carol Balin Z.
This is a great concept and I would have loved it if it would have been effective across the board. Like others have said when you get the air out and seal the bag it only takes a day or two for it to leak. But the bigger issue for me was, you cannot put anything in these bags that is soft such as soup or chili Etc, because it sucks right through the hole when you put the machine on it.
By customer
Sealer was supposed to arrive in 3 days but 16 days and no package. I ordered 2 sealers at $79. each (with 30 bags) but my card was charged $251.84. I tried to contact them several times but got no response. PURE SCAM!
By ma M.
Terrible product, the vacuum sealer DOES NOT WORK. Your food rottens in three days, the seal does not hold and the bags stink after one use even after washing them. Don’t waste your money , don’t buy anything from this company . Liars it’s all they are! When you contact them to try to return the product or to complain they ignore your messages and do not reply. When you call their number they don’t answer, all you get is a voice message to leave a message which they will never reply to. A TOTAL SCAM
By Lili
Ordered two devices and neither work. No customer service response and the online phone number is a fake number.
By Steven L.