Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
451 reviews
ChefpreserveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chefpreserve is listed under Appliances & Electronics.
Chefpreserve (chefpreserve.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
451 approved reviews, newest moderated first
Good product, the worst company for shipping your order. I placed an order on June 13th and just now, today August 6th got an email saying it was shipped almost 2 months later. The first time I ordered the whole thing it took 6 weeks to get. I will never buy directly from again. You can easily get this on Amazon, shipped to you immediately and received the next day. Don’t buy directly from the company!!
By Cari C.
Same thing... the vacuum sealer stop working a couple months. They created a shipping label that was two weeks ago. Have sent numerous emails.No one there cares.
By Keith C.
Response from Chefpreserve· Aug 7, 2026
Hi Keith, We’re sorry to hear you feel this way. We understand how frustrating it is to wait for a warranty replacement, and we apologize for the delay. We do want to clarify that our team has been actively assisting with your case. After you reported an issue with your vacuum sealer, we arranged a warranty replacement at no cost and continued following up regarding the shipment status. The delay was due to temporary availability of replacement units, not a lack of willingness to help. We have also provided additional assistance, including a discount on your new order as a gesture of goodwill. We appreciate your patience while we worked through this, and we hope your replacement arrives soon and provides the experience you expected from Chef Preserve.
The best I have every had to seal food for the freezer. I have wasted my money on other sealers for food and it just go bad before I used it. Thank you so much Marty
By Marty
Response from Chefpreserve· Aug 7, 2026
Thank you so much for your review, Marty! We’re happy to hear Chef Preserve has helped you keep your freezer food fresh and reduce waste. We appreciate you giving us a try and sharing your experience 😊
Chefpreserve is an amazing product that I use every day. Wish I had purchased it ages ago.
By Martha
Response from Chefpreserve· Aug 7, 2026
We love hearing that Chef Preserve has become part of your daily routine. Thank you for choosing us and for your support!
My experience with the company has been great. Very quick to get back to you. I really like my products I have gotten.
By Joe Corrie P.
Response from Chefpreserve· Aug 7, 2026
Thank you so much for your review! We’re happy to hear you’ve had a great experience with our team and that you’re enjoying your Chef Preserve products. Providing helpful and timely support is always important to us. Thank you for your support!
The chefs preserve vacuum sticks works very well it keeps the food fresh for many days and the bags you can reuse a lot they work very well I am glad I bought one Thanks
By Hans
Response from Chefpreserve· Aug 7, 2026
We’re happy to hear you’re enjoying your Chef Preserve vacuum sealer and reusable bags. It’s great to know they’re helping keep your food fresh longer and making food storage easier. Thank you for choosing Chef Preserve and for sharing your experience!
Received my extra large glass storage container. It’s a great size for large leftovers of soup. Chef Preserve has many options for storage and sizes. They thought of everything. I look forward to new things. Customer service is fantastic and I highly recommend their easy food saving system.
By Diana S.
Response from Chefpreserve· Aug 7, 2026
Thank you so much for your wonderful review! We’re thrilled to hear you’re enjoying your extra-large glass container and that it’s helping with storing larger meals and leftovers. We love hearing that you’re exploring the different storage options Chef Preserve offers. Thank you for your kind words about our customer service and for your recommendation. We truly appreciate your support!
I highly recommend Chef Preserve. We are extremely satisfied. I spent yesterday sealing vegetables and cheese. We are moving off Grid and will travel in our Sprinter VAN with "College Refrigerator". Space matters!
By Mary Beth M.
Response from Chefpreserve· Aug 7, 2026
Thank you so much for sharing your experience! We love hearing that Chef Preserve is helping you make the most of your space while preparing for your off-grid adventures. The compact design is perfect for keeping food fresh when storage space matters. Thank you for your support and for recommending Chef Preserve. We wish you safe travels!
