Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,008 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Checkr’s mission is to build a fairer future by improving understanding of the past. Our platform makes it easy for thousands of customers to hire millions of people every year. Using Checkr’s advanced background check technology, companies of all sizes can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers.Find out more about Checkr at www.checkr.com.
Checkr (checkr.com) has 1,008 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
1,008 approved reviews, newest moderated first
More than 21 days to check profile ?! It’s wears.
By Nader L.
Response from Checkr· Apr 13, 2026
Sorry to hear you are experiencing this. It can happen when there's a delay in getting information back from the relevant sources needed to complete your check. That being said, I want to see if we can get this moving for you, I'm going to send you a private message through Trustpilot right now. Tony, Checkr Support
The estimated they keep changing for remote background check is going to be completed it's taking longer and longer it was only supposed to take three days he's been 10 now and I still have four more days to wait you guys said
By Kevin H.
Response from Checkr· Apr 13, 2026
Sorry to hear you are experiencing this. It usually happens when there is a delay in getting the data needed to complete your background check due to something like a court closure. That being said, I'd love to dig into what's actually holding this up and get you a straight answer. I'm going to send you a private message through Trustpilot right now. Tony, Checkr Support
Im out of work because I have a paper temporary ID and I had been working the last 2 years. You should be able to verify someone's identity in this situation
By Carolyn Marie N.
Response from Checkr· Apr 13, 2026
I want to see if we can get this sorted for you. I will need a bit more information about your report to help. I'm going to send you a private message through Trustpilot right now! Tony, Checkr Support
Why is it impossible for me to run a background check? Did the system change? I have been using this services for years thru Goodhire for our company. Now we have to verify ourselves to get a check. Why! I have been verified thats why I have this JOB! Stupid system! I literally have a few hours to get this done to hire somone. Why would you change it for someone who has been with your company.
By Satisfied C.
Response from Checkr· Apr 9, 2026
It definitely shouldn't feel impossible to run a background check, and I can be your point of contact to get this fixed for you. I'm going to send you a private message through Trustpilot right now! Tony, Checkr Support
Super excelente gracias
By Deiglis B.
Response from Checkr· Apr 9, 2026
¡Gracias por tomarte el tiempo de dejarnos un comentario, Deiglis! Nos alegra saber que tu experiencia fue positiva. Si hay algo más en lo que podamos ayudarte, no dudes en comunicarte con nosotros. Tony, Checkr Support
good services
By desire N.
Response from Checkr· Apr 9, 2026
Thank you for the kind words, Desire - we're glad we could help. Wishing you all the best. Tony, Checkr Support
Never heard of them till most recent employer used them..
By Maddy H.
Response from Checkr· Apr 6, 2026
Hi Maddy, we're sorry to hear about your experience. We'd love to learn more about what happened. I'll be reaching out to you directly on Trustpilot to get your details so I can look into this for you. Tony, Checkr Support
The worst experience. We rely on you to help us with accurate reporting and you leave us stranded. I intend to hire an attorney because this is ridiculous. No one is helping but your chat bot which does nothing but tell us the same thing over and over. I cant pay my rent nor bills because of this.
By Maurice N.
Response from Checkr· Apr 2, 2026
That sounds incredibly frustrating, and I'm sorry the support experience made things harder when you were trying to get answers. I want to look into what's going on with your account and make sure you get a resolution. To do that, I'm going to send you a private message through Trustpilot to get the additional details so I can resolve this with you directly. Tony, Checkr Support
