Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
176 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our specialty is jewelry boxes, our mission is to exceed your expectations with a unique selection of quality gifts, a safe place to shop, the best value, easy returns and excellent customer service.
Chasing Treasure (chasingtreasure.com) has 176 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
176 approved reviews, newest moderated first
This was my first experience with Chasing Treasure. My first order has not arrived, but I expect it soon. I wish there was a way to track my order.
By JayM
Response from Chasing Treasure· Mar 4, 2015
Hello Mr. M! Per our conversation your order was delayed due to the snowstorms, we are pleased that you like your product! Customer Service
Lots of choices, good website, came on time and my wife thinks the beauty and function are great!
By Steve
I was pleasantly surprised by the ease of using the website and I was able to find a jewelry box I really liked for the price. I purchased the box and since the purchase a week ago I have tried to check the status of the delivery. I filled out the order status twice and have yet to receive an email. I attempted to call the 1-800 number provided and all I got was a questionnaire regarding a Carribean trip that I don't even want. The line would then disconnect and I still hadn't talked to anyone in regards to my order. This website is frustrating and they do not make it easy to talk to a representative! Not sure I will ever shop with them again!
By Kevin
Response from Chasing Treasure· Feb 8, 2015
Hello Kevin! Based on our phone call, I think we found the issue: ours is an 888 number, not 800. To reiterate: your item shipped the next business day from order, however, it shipped from NY and that week saw delays due to snow. FedEx did deliver on Saturday at no extra cost. We appreciate your business and hope we can help in the future!
My son and I were very pleased with the jewelry box valet and engraved plaque which was a birthday gift for him. We love the size, style and mahogany wood, and the plaque engraved with my son's name added to the beauty of the jewelry box valet. I was also pleased with the Customer Service Representative who was prompt, courteous, and professional while responding to my inquiry regarding the engraved plaque.
By Patricia
Response from Chasing Treasure· Jan 29, 2015
Thank you Patricia, we are very happy that you are satisfied and look forward to serving you in the future!
looks nice,a little pricey.
By david
They jewelry cases are just as described. They are designed well with many compartments. Now my silver jewelry shines. I was very pleased with my purchase.
By Sarah
Response from Chasing Treasure· Jan 29, 2015
Thank you, we appreciate your business!
I have been shopping for a locking jewelry armoire for a few years and found it at chasing treasures! It is has a complete locking mechanism for all drawers but not the side doors or top. The quality is excellent, packed for super protection of corners, and completely lined to the last drawer. A few drawbacks: no earing organizer which I knew and gave up for the lock. There was a small scratch on the very bottom of the wood face trim. I used my wood floor crayons to repair. Not going to send back for this. I would still give 10 /10!
By barbara
Everything was perfect! This is a beautiful piece of furniture. It arrived extremely well packed and was in perfect condition. I would defiantly recommend this company.
By Carol H.
