Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
107 reviews
ChargebeeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chargebee is the billing and monetization platform built for the AI economy. We help businesses of all sizes grow revenue by providing a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimization, revenue recognition, collections, and customer retention. With Chargebee’s enterprise-grade platform in your corner, you can maximize your growth potential, adapt quickly to changing market dynamics, and increase customer loyalty.
Chargebee (chargebee.com) has 107 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 50 reviews with 5 stars · Clear filters
I was really stuck with the excess payment issue and was not able to get the right due amount on the customer account but hats-off to Chargebee support team, especially Ranjith S as he helped me out of the box and made my day easier.
By Jason A.
Fantastic customer service! Their customer service team answered in less than 24hrs and had fantastic solutions. I really love working with them!
By Joy J.
I've been using Cbee as a subscription management tool for a while, and it has truly simplified our daily operations. The interface is very intuitive and easy to use, allowing quick access to all customer data and invoices. The centralized dashboard gives us a clear overview of key KPIs, which makes tracking performance effortless. The technical support team is also outstanding : quick, professional, and always solution-oriented. Highly recommended for any business looking to streamline subscription and billing management.
By Naom
At VidifyAI, we’ve had a great experience using Chargebee for managing our subscriptions and billing. The platform is intuitive, reliable, and integrates seamlessly with our payment gateway. It has streamlined our entire revenue workflow and saved us countless hours. The support team is also quick and helpful whenever we need assistance. Highly recommended for SaaS startups looking for a solid subscription management solution.
By Dhruv R.
the support provided was very personal. They had a call with me to better understand the bug we were seeing. The test case scenario was complicated but the support engineer was quick to understand and confirm the issue. It was handed to their dev team and once the bug was resolved i was informed. I like the personal service and that they have thought just about everything you need from the product.
By Polina D.
What i like is the fast supprot for all my qauestions and the chat AI pilot. Whatever you do not know they will provide you with a satisfactory answer
By André Cachemir - S.
Superior personal support, great APIs. I've been using Chargebee since 2015 and never let down. Whenever I get in a pinch, the support team answers me with a personal mail, fast, and helps figure it out.
By Richard G H.
The Chargebee support team is always quick to respond and provide assistance when needed. I really appreciate having the live chat available for quick questions and then the quick turnaround when submitting tickets. The interface is also very user-friendly.
By Leigha M.
